When it comes to buying a new vehicle, one of the most crucial factors to consider is the reputation of the dealership. Zeck Ford is a well-established dealership with a long history of serving customers in the region. But what do customers really think about their experiences with Zeck Ford? In this article, we'll delve into honest customer ratings and reviews to give you a comprehensive understanding of what to expect from this dealership.
Overview of Zeck Ford
Zeck Ford is a family-owned and operated dealership that has been in business for over 30 years. With a vast inventory of new and used vehicles, they cater to a wide range of customers, from first-time buyers to seasoned car enthusiasts. Their commitment to customer satisfaction and excellent service has earned them a reputation as one of the top dealerships in the region.
Customer Reviews and Ratings
To get a better understanding of the customer experience at Zeck Ford, we've compiled a summary of reviews from various sources, including Google, Yelp, and Facebook. Here's what we found:
- Google Reviews: 4.5/5 stars (based on 200+ reviews)
- Yelp Reviews: 4/5 stars (based on 50+ reviews)
- Facebook Reviews: 4.5/5 stars (based on 100+ reviews)
Customers praised Zeck Ford for their:
- Friendly and knowledgeable sales staff
- Competitive pricing and financing options
- Wide selection of vehicles
- Efficient and hassle-free buying process
- Excellent service and maintenance department
However, some customers mentioned:
- Longer wait times for service appointments
- Some sales staff were pushy or aggressive
- Limited inventory of certain models
Zeck Ford's Sales Process
Zeck Ford's sales process is designed to be straightforward and hassle-free. Here's what you can expect:
- Initial Contact: Customers can visit the dealership in person, call, or submit an inquiry online.
- Vehicle Selection: Sales staff will work with you to find the perfect vehicle based on your needs and budget.
- Test Drive: Take your chosen vehicle for a spin to ensure it's the right fit.
- Pricing and Financing: Discuss pricing and financing options with the sales staff.
- Paperwork and Delivery: Finalize the purchase and take delivery of your new vehicle.
Zeck Ford's Service Department
Zeck Ford's service department is equipped to handle all your maintenance and repair needs. Here are some services they offer:
- Oil Changes: Routine oil changes to keep your vehicle running smoothly.
- Tire Rotation: Regular tire rotation to ensure even wear and extend the life of your tires.
- Brake Repair: Expert brake repair and replacement services.
- Battery Replacement: Quick and efficient battery replacement services.
Zeck Ford's Community Involvement
Zeck Ford is committed to giving back to the community. They participate in various local events and charitable initiatives, including:
- Charity Auctions: Hosting charity auctions to raise funds for local organizations.
- Food Drives: Organizing food drives to support local food banks.
- Sponsorships: Sponsoring local sports teams and events.
Conclusion
Based on customer reviews and ratings, Zeck Ford appears to be a reputable dealership that prioritizes customer satisfaction. While some customers mentioned areas for improvement, the overall consensus is that Zeck Ford provides an excellent buying experience and top-notch service. If you're in the market for a new or used vehicle, Zeck Ford is definitely worth considering.We'd love to hear about your experiences with Zeck Ford or any other dealership. Share your thoughts in the comments below!
What is the average price range of vehicles at Zeck Ford?
+The average price range of vehicles at Zeck Ford varies depending on the make and model. However, you can expect to find vehicles in the range of $15,000 to $50,000.
Does Zeck Ford offer financing options for customers with bad credit?
+Yes, Zeck Ford offers financing options for customers with bad credit. They work with a variety of lenders to find the best financing solution for your needs.
What is the warranty period for new vehicles purchased at Zeck Ford?
+The warranty period for new vehicles purchased at Zeck Ford varies depending on the manufacturer. However, most new vehicles come with a 3-year or 36,000-mile warranty.