Volaris Airlines has been making waves in the aviation industry, offering affordable fares and a range of amenities to passengers. As the second-largest airline in Mexico, Volaris has become a popular choice for travelers flying within Mexico and to destinations in the United States, Central America, and South America. But what can you expect when flying with Volaris? Here are five things to know before booking your ticket.
Volaris has been rapidly expanding its route network, offering flights to over 60 destinations across North and South America. With its primary hub at Mexico City International Airport, the airline provides convenient connections to major cities in Mexico, as well as to popular tourist destinations like Cancun, Puerto Vallarta, and Los Cabos. Additionally, Volaris operates flights to several cities in the United States, including Los Angeles, San Francisco, and New York City.
In-Flight Experience
When it comes to in-flight experience, Volaris offers a range of amenities to make your journey comfortable and enjoyable. The airline's fleet consists of modern Airbus A319, A320, and A321 aircraft, equipped with comfortable seating, ample legroom, and overhead storage bins. Passengers can also enjoy a selection of snacks and beverages, including complimentary soft drinks, juice, and coffee. For an additional fee, you can purchase a meal or snack from the airline's onboard menu.
Seating Options
Volaris offers three seating options to suit different budgets and preferences:
- Standard Seat: The airline's standard seat offers a comfortable 28-30 inches of pitch and 17-18 inches of width.
- Space Seat: For an additional fee, you can upgrade to a Space Seat, which provides more legroom (34-36 inches of pitch) and priority boarding.
- Premium Seat: Volaris' Premium Seat offers the ultimate in comfort, with 38-40 inches of pitch, priority boarding, and a complimentary meal.
Baggage Policy
Understanding an airline's baggage policy is crucial to avoid any last-minute surprises or additional fees. Here's a breakdown of Volaris' baggage policy:
- Carry-on Baggage: Passengers are allowed one carry-on bag (22 lbs/10 kg) and one personal item (11 lbs/5 kg).
- Checked Baggage: The airline offers a range of checked baggage options, including a free baggage allowance (depending on the route and fare type) and additional baggage for a fee.
- Extra Baggage: If you need to transport special items like surfboards, bicycles, or musical instruments, Volaris offers extra baggage options for an additional fee.
Additional Fees
It's essential to be aware of any additional fees associated with flying with Volaris. These include:
- Seat Selection: Choosing a specific seat can incur an additional fee, ranging from $5 to $30.
- Checked Baggage: Depending on the route and fare type, you may need to pay for checked baggage.
- Food and Beverages: While snacks and beverages are available for purchase onboard, some fare types may include a complimentary meal.
- Priority Boarding: If you want to board the plane earlier, you can purchase priority boarding for a fee.
Check-in and Boarding
Volaris offers a range of check-in options to make your journey smoother:
- Online Check-in: You can check-in online and print or download your boarding pass up to 24 hours before your flight.
- Airport Check-in: If you prefer to check-in at the airport, you can do so at the designated check-in counters.
- Mobile Check-in: Volaris also offers mobile check-in, allowing you to check-in and access your boarding pass on your mobile device.
Boarding Process
The boarding process typically begins 30-40 minutes before the scheduled departure time. Passengers with priority boarding or special needs are boarded first, followed by passengers in groups based on their seat number.
Customer Service
Volaris prides itself on providing excellent customer service. If you have any queries or concerns, you can contact the airline's customer service team via phone, email, or social media. Additionally, the airline has a comprehensive FAQ section on its website, addressing common questions and topics.
Contact Information
- Phone: +52 (55) 1102 8000 (Mexico) or +1 (855) 865 2747 (USA)
- Email: \
- Social Media: Twitter, Facebook, Instagram
Conclusion
Volaris Airlines is a popular choice for travelers flying within Mexico and to destinations in North and South America. With its modern fleet, comfortable seating, and range of amenities, Volaris offers a convenient and enjoyable flying experience. However, it's essential to be aware of the airline's baggage policy, additional fees, and check-in options to make the most of your journey. By understanding these factors, you can plan your trip with confidence and enjoy a hassle-free flight with Volaris.
What is Volaris' baggage policy?
+Volaris allows one carry-on bag (22 lbs/10 kg) and one personal item (11 lbs/5 kg). Checked baggage options vary depending on the route and fare type.
Can I select my seat on Volaris?
+Yes, you can select your seat on Volaris for an additional fee, ranging from $5 to $30.
How do I contact Volaris' customer service?
+You can contact Volaris' customer service via phone (+52 (55) 1102 8000 or +1 (855) 865 2747), email (customer.service@volaris.com), or social media (Twitter, Facebook, Instagram).