Thornton and Grooms is a well-established heating, ventilation, and air conditioning (HVAC) company serving the southeastern Michigan area. With over 80 years of experience in the industry, they have built a reputation for providing top-notch services to their customers. In this article, we will delve into Thornton and Grooms HVAC reviews and ratings to help you make an informed decision when choosing an HVAC contractor.
Company Overview
Thornton and Grooms was founded in 1937 by two entrepreneurs who shared a passion for providing excellent customer service and quality workmanship. Over the years, the company has grown and evolved to meet the changing needs of its customers. Today, they offer a wide range of HVAC services, including heating and cooling system installations, repairs, and maintenance.
Services Offered
Thornton and Grooms provides a comprehensive range of HVAC services to residential and commercial customers. Some of their services include:
- Heating and cooling system installations
- System repairs and maintenance
- Indoor air quality solutions
- Energy audits and efficiency upgrades
- Commercial HVAC services
Reviews and Ratings
To get a better understanding of Thornton and Grooms' performance, we have analyzed reviews and ratings from various sources, including:
- Google Reviews
- Yelp
- Angie's List
- Better Business Bureau (BBB)
Google Reviews
Thornton and Grooms has an average rating of 4.8 out of 5 stars on Google Reviews, based on 135 reviews. Customers praise their prompt and professional service, knowledgeable technicians, and fair pricing.
Yelp
On Yelp, Thornton and Grooms has an average rating of 4.5 out of 5 stars, based on 20 reviews. Customers appreciate their friendly and courteous staff, efficient service, and competitive pricing.
Angie's List
Thornton and Grooms has an average rating of 4.7 out of 5 stars on Angie's List, based on 55 reviews. Customers commend their exceptional customer service, skilled technicians, and reliable workmanship.
Better Business Bureau (BBB)
Thornton and Grooms is accredited by the BBB and has an A+ rating, based on 12 reviews. Customers praise their prompt response to service calls, professional technicians, and fair pricing.
Awards and Recognition
Thornton and Grooms has received several awards and recognition for their outstanding service and commitment to excellence. Some of their notable achievements include:
- 2019 Carrier President's Award
- 2018 Bryant Medal of Excellence
- 2017 Trane Comfort Specialist Award
Conclusion
Based on our analysis of Thornton and Grooms HVAC reviews and ratings, it is clear that they are a reputable and reliable HVAC contractor in southeastern Michigan. Their commitment to exceptional customer service, quality workmanship, and fair pricing has earned them a loyal customer base and numerous awards and recognition.
If you are looking for a trustworthy HVAC contractor to install, repair, or maintain your heating and cooling system, Thornton and Grooms is an excellent choice. We encourage you to read more reviews and ratings from various sources to make an informed decision.
Call to Action
Don't hesitate to contact Thornton and Grooms for all your HVAC needs. Schedule a service call today and experience their exceptional customer service and quality workmanship for yourself.
We invite you to share your thoughts and experiences with Thornton and Grooms in the comments section below. Your feedback is invaluable in helping others make informed decisions.
What areas does Thornton and Grooms serve?
+Thornton and Grooms serves the southeastern Michigan area, including Detroit, Ann Arbor, and surrounding communities.
What types of HVAC services does Thornton and Grooms offer?
+Thornton and Grooms offers a comprehensive range of HVAC services, including heating and cooling system installations, repairs, and maintenance, indoor air quality solutions, energy audits, and commercial HVAC services.
Is Thornton and Grooms accredited by the Better Business Bureau (BBB)?
+Yes, Thornton and Grooms is accredited by the BBB and has an A+ rating.