R&L Carriers Reviews: Top 5 Things You Need Know

R&L Carriers is a well-established freight shipping and logistics company that has been serving customers for over 50 years. With a reputation for providing reliable and efficient services, R&L Carriers has become a trusted name in the industry. However, like any other company, it has its strengths and weaknesses. In this article, we will take an in-depth look at R&L Carriers reviews and highlight the top 5 things you need to know before using their services.

One of the most critical aspects of any logistics company is its reliability and on-time delivery record. According to various reviews and ratings, R&L Carriers has an impressive on-time delivery rate of over 95%. This is significantly higher than the industry average, which is around 85-90%. This reliability is attributed to the company's extensive network of terminals, a large fleet of trucks, and a team of experienced drivers.

History and Services

R&L Carriers was founded in 1965 by Ralph L. "Larry" Roberts Sr. and his wife, Carol. The company started as a small regional carrier and has since grown into a national logistics provider with a presence in the United States, Canada, and Puerto Rico. R&L Carriers offers a wide range of services, including:

• Freight shipping (less-than-truckload and truckload)
• Intermodal shipping
• Logistics and warehousing
• Dedicated trucking
• Project cargo and oversized shipments

The company has a strong network of over 130 terminals and a fleet of more than 6,000 trucks. This extensive infrastructure enables R&L Carriers to provide fast and reliable services to its customers.

Benefits of Using R&L Carriers

Here are some benefits of using R&L Carriers for your logistics needs:

• Extensive network: R&L Carriers has an extensive network of terminals and a large fleet of trucks, which enables it to provide fast and reliable services.
• Variety of services: The company offers a wide range of services, including freight shipping, intermodal shipping, logistics, and warehousing.
• Competitive pricing: R&L Carriers offers competitive pricing, which makes it an attractive option for businesses looking to save costs.
• Experienced drivers: The company has a team of experienced drivers who are committed to providing safe and reliable services.

Reviews and Ratings

Here are some reviews and ratings from various sources:

• BBB rating: R&L Carriers has a rating of A+ with the Better Business Bureau (BBB), which indicates a high level of customer satisfaction.
• Google reviews: The company has an average rating of 4.2 out of 5 stars on Google reviews, based on over 1,000 reviews.
• Transport Reviews: R&L Carriers has an average rating of 4.5 out of 5 stars on Transport Reviews, based on over 500 reviews.

Common Complaints

While R&L Carriers has a good reputation, there are some common complaints that have been raised by customers. These include:

• Customer service: Some customers have reported difficulty in getting in touch with customer service representatives, which can lead to delays and frustration.
• Claims process: A few customers have reported issues with the claims process, which can be time-consuming and bureaucratic.

Top 5 Things You Need to Know

Here are the top 5 things you need to know about R&L Carriers:

1. Reliability: R&L Carriers has an impressive on-time delivery rate of over 95%, which makes it a reliable option for businesses.
2. Variety of services: The company offers a wide range of services, including freight shipping, intermodal shipping, logistics, and warehousing.
3. Competitive pricing: R&L Carriers offers competitive pricing, which makes it an attractive option for businesses looking to save costs.
4. Experienced drivers: The company has a team of experienced drivers who are committed to providing safe and reliable services.
5. Customer service: While R&L Carriers has a good reputation, some customers have reported difficulty in getting in touch with customer service representatives.

In conclusion, R&L Carriers is a reliable and efficient logistics company that offers a wide range of services. While it has some common complaints, the company's strengths outweigh its weaknesses. If you are looking for a reliable logistics provider, R&L Carriers is definitely worth considering.

Now that you have read this article, we would love to hear from you. Please leave a comment below and share your experience with R&L Carriers. Have you used their services before? What was your experience like? Your feedback will help others make informed decisions.