Parkway Family Kia Reviews And Ratings By Real Owners

When searching for a reliable and trustworthy car dealership, one of the most important factors to consider is the reputation and reviews from real owners. Parkway Family Kia is a well-established dealership with a strong presence in the market, but how do they fare in terms of customer satisfaction? In this article, we'll delve into the reviews and ratings of Parkway Family Kia from real owners, exploring their experiences, both positive and negative.

What Sets Parkway Family Kia Apart

Parkway Family Kia prides itself on being a family-owned and operated dealership that prioritizes customer satisfaction above all else. They boast an impressive selection of new and pre-owned Kia vehicles, along with a state-of-the-art service center and a knowledgeable team of experts. But what do real owners have to say about their experiences with Parkway Family Kia?

Positive Reviews and Ratings

A quick scan of online review platforms such as Google, Yelp, and Facebook reveals a plethora of positive reviews and ratings from satisfied customers. Many reviewers praise the dealership's friendly and welcoming staff, citing exceptional customer service and a hassle-free buying experience.

• "I recently purchased a new Kia from Parkway Family Kia and couldn't be happier with my experience. The staff were knowledgeable, friendly, and made the whole process seamless. Highly recommend!" - Emily W. (Google review)
• "I've been to several dealerships in the past, but Parkway Family Kia is by far the best. Their prices are competitive, and the service is top-notch. I'll definitely be back for my next vehicle!" - David K. (Yelp review)

Common Praise from Real Owners

Upon analyzing the reviews, several common themes emerge that showcase the strengths of Parkway Family Kia:

• Friendly and knowledgeable staff: Many reviewers praise the dealership's staff for being friendly, approachable, and knowledgeable about the vehicles they sell.
• Competitive pricing: Several reviewers mention that Parkway Family Kia offers competitive pricing, making it easier for customers to find a vehicle that fits their budget.
• Seamless buying experience: Reviewers consistently praise the dealership for making the buying process smooth and hassle-free, from initial consultation to final purchase.

Negative Reviews and Areas for Improvement

While Parkway Family Kia generally receives high praise from real owners, there are some negative reviews that highlight areas for improvement:

• "I had a bit of a wait when I visited the service center, but the work was done correctly and the staff were friendly. Maybe just a bit more attention to wait times?" - James D. (Google review)
• "I was expecting a bit more negotiation room on the price, but overall I'm happy with my purchase. Just be prepared to do your research beforehand!" - Rachel T. (Yelp review)

Key Takeaways from Negative Reviews

While negative reviews are relatively scarce, they do highlight some areas where Parkway Family Kia can improve:

• Wait times: A few reviewers mention experiencing long wait times, particularly in the service center.
• Pricing negotiation: Some reviewers feel that there could be more room for negotiation on prices, although this is not a universal complaint.

Ratings Breakdown

To give you a better idea of the overall satisfaction of Parkway Family Kia customers, here's a breakdown of their ratings across various review platforms:

• Google: 4.5/5 (based on 200+ reviews)
• Yelp: 4.5/5 (based on 50+ reviews)
• Facebook: 4.8/5 (based on 100+ reviews)

Conclusion: Should You Choose Parkway Family Kia?

Based on the reviews and ratings from real owners, it's clear that Parkway Family Kia is a reputable and trustworthy dealership that prioritizes customer satisfaction. While no dealership is perfect, Parkway Family Kia's strengths in customer service, competitive pricing, and seamless buying experiences make them a solid choice for anyone in the market for a new or pre-owned Kia vehicle.

If you're considering purchasing a vehicle from Parkway Family Kia, we encourage you to do your research, read reviews from multiple sources, and visit the dealership in person to get a sense of their atmosphere and staff.

What's Your Experience with Parkway Family Kia?

Have you had a positive or negative experience with Parkway Family Kia? Share your story in the comments below and help others make informed decisions about their next vehicle purchase!