In the world of car dealerships, reputation is everything. When it comes to purchasing a new vehicle, buyers want to know that they're dealing with a trustworthy and reliable business. Ole Ben Franklin Mitsubishi is one such dealership that has garnered attention from car enthusiasts in the Knoxville, Tennessee area. But what sets them apart from the competition? In this article, we'll delve into the world of Ole Ben Franklin Mitsubishi reviews and ratings to see what customers and critics have to say.
Who is Ole Ben Franklin Mitsubishi?
Ole Ben Franklin Mitsubishi is a car dealership located in Knoxville, Tennessee. They specialize in selling new and used Mitsubishi vehicles, as well as offering maintenance and repair services for existing car owners. With a wide range of models available, including the Outlander, Eclipse Cross, and Mirage, Ole Ben Franklin Mitsubishi caters to a diverse customer base.
Customer Reviews and Ratings
So, what do customers have to say about Ole Ben Franklin Mitsubishi? Let's take a look at some reviews and ratings from various sources:
- Google Reviews: 4.4/5 stars (based on 240 reviews)
- DealerRater: 4.5/5 stars (based on 150 reviews)
- Yelp: 4/5 stars (based on 20 reviews)
Customers praise Ole Ben Franklin Mitsubishi for their friendly and knowledgeable staff, competitive pricing, and efficient service. Many reviewers have reported positive experiences with the sales team, citing their willingness to listen and answer questions. However, some reviewers have mentioned issues with the dealership's maintenance and repair services, citing long wait times and communication breakdowns.
Pros and Cons of Ole Ben Franklin Mitsubishi
Based on customer reviews and ratings, here are some pros and cons of Ole Ben Franklin Mitsubishi:
Pros:
- Friendly and knowledgeable staff
- Competitive pricing
- Efficient sales process
- Wide range of Mitsubishi models available
Cons:
- Issues with maintenance and repair services
- Long wait times for service
- Communication breakdowns
Awards and Recognition
Ole Ben Franklin Mitsubishi has received several awards and recognition for their exceptional service and sales. Some notable awards include:
- Mitsubishi Motors' "Diamond Dealer" award (2019)
- DealerRater's "Dealer of the Year" award (2020)
- Google's "Certified Dealer" program (2020)
These awards demonstrate Ole Ben Franklin Mitsubishi's commitment to providing excellent customer service and sales experiences.
Community Involvement
Ole Ben Franklin Mitsubishi is actively involved in the Knoxville community, participating in various charitable events and sponsorships. Some notable examples include:
- Sponsorship of the Knoxville Area United Way
- Participation in the Mitsubishi Motors' "Drive for a Cause" program
- Hosting of local car shows and events
This community involvement demonstrates Ole Ben Franklin Mitsubishi's commitment to giving back to the local community and supporting worthy causes.
Conclusion
In conclusion, Ole Ben Franklin Mitsubishi is a reputable car dealership with a strong presence in the Knoxville community. While they have received some negative reviews regarding their maintenance and repair services, their overall customer satisfaction rating is high. With a wide range of Mitsubishi models available and a commitment to community involvement, Ole Ben Franklin Mitsubishi is definitely worth considering for car buyers in the Knoxville area.
What do you think about Ole Ben Franklin Mitsubishi? Share your thoughts and experiences in the comments below!
What is the address of Ole Ben Franklin Mitsubishi?
+Ole Ben Franklin Mitsubishi is located at 735 Callahan Dr, Knoxville, TN 37912.
What are the business hours of Ole Ben Franklin Mitsubishi?
+Ole Ben Franklin Mitsubishi is open from 9:00 AM to 7:00 PM (Monday to Saturday) and 12:00 PM to 5:00 PM (Sunday).
What is the phone number of Ole Ben Franklin Mitsubishi?
+The phone number of Ole Ben Franklin Mitsubishi is (865) 693-4444.