Purchasing a new vehicle is a significant investment, and selecting the right dealership can make all the difference in ensuring a smooth and satisfying experience. For many car buyers in the Southern United States, Oakes Kia has become a trusted name in the automotive industry. But what do real customers have to say about their experiences with Oakes Kia? In this article, we will delve into Oakes Kia reviews and ratings from actual customers to help you make an informed decision.
Oakes Kia has been in operation for several years, with multiple locations across the Southern United States. They offer a wide range of Kia models, including popular options like the Kia Optima, Kia Sorento, and Kia Sportage. But beyond the variety of vehicles they offer, what sets Oakes Kia apart is their commitment to customer satisfaction.
Overall Customer Satisfaction
According to numerous online review platforms, including Google Reviews and DealerRater, Oakes Kia has consistently received high ratings from customers. Many reviewers praise the dealership's friendly and knowledgeable staff, competitive pricing, and streamlined purchasing process.
One satisfied customer wrote, "I recently purchased a new Kia from Oakes Kia, and I couldn't be happier with the experience. The sales team was friendly and informative, and the price was unbeatable. I would highly recommend Oakes Kia to anyone in the market for a new vehicle."
Staff Knowledge and Friendliness
Many customers have praised the staff at Oakes Kia for their extensive knowledge of Kia vehicles and their friendly, approachable demeanor. Reviewers often comment on the staff's willingness to answer questions, provide detailed information about vehicles, and help them find the perfect car to suit their needs.
One reviewer noted, "The staff at Oakes Kia were incredibly knowledgeable about the vehicles they were selling. They took the time to answer all my questions and helped me find the perfect car for my family. I was impressed by their professionalism and friendliness."
Competitive Pricing and Incentives
Oakes Kia is known for offering competitive pricing on new and used vehicles, as well as a range of incentives and promotions to help customers save even more. Many reviewers have commented on the dealership's transparent pricing and lack of hidden fees.
One customer wrote, "I was surprised by how affordable the prices were at Oakes Kia. They had a great selection of vehicles, and the prices were lower than I expected. I also appreciated the fact that they didn't try to add on any extra fees or charges."
Streamlined Purchasing Process
Many customers have praised Oakes Kia for their efficient and hassle-free purchasing process. Reviewers often comment on the dealership's ability to quickly and accurately process paperwork, ensuring that customers can drive away in their new vehicle as soon as possible.
One reviewer noted, "The purchasing process at Oakes Kia was incredibly smooth and efficient. The staff had everything ready to go, and I was able to drive away in my new car within a few hours of arriving at the dealership."
Ratings and Reviews from Multiple Sources
To get a comprehensive view of Oakes Kia's customer satisfaction, we looked at ratings and reviews from multiple sources, including Google Reviews, DealerRater, and Facebook Reviews. Here's what we found:
- Google Reviews: 4.5/5 stars (based on 200+ reviews)
- DealerRater: 4.5/5 stars (based on 100+ reviews)
- Facebook Reviews: 4.5/5 stars (based on 50+ reviews)
Common Praise and Criticisms
After analyzing numerous reviews from multiple sources, we identified some common themes and criticisms. Here are some key takeaways:
- Praise: Friendly and knowledgeable staff, competitive pricing, streamlined purchasing process
- Criticisms: Some reviewers mentioned that the dealership's service department could be improved, with longer wait times and higher prices for repairs.
Conclusion
Based on the numerous reviews and ratings from real customers, it's clear that Oakes Kia is a reputable and customer-focused dealership. With their knowledgeable and friendly staff, competitive pricing, and streamlined purchasing process, Oakes Kia is an excellent choice for anyone in the market for a new or used Kia vehicle. While there may be some areas for improvement, the overwhelming majority of reviewers have had positive experiences with the dealership.
If you're considering purchasing a new vehicle, we encourage you to visit Oakes Kia and see for yourself why they have earned such high praise from their customers.
What is the average rating for Oakes Kia on Google Reviews?
+4.5/5 stars (based on 200+ reviews)
What do customers praise most about Oakes Kia?
+Customers praise Oakes Kia's friendly and knowledgeable staff, competitive pricing, and streamlined purchasing process.
What are some common criticisms of Oakes Kia?
+Some reviewers mentioned that the dealership's service department could be improved, with longer wait times and higher prices for repairs.