Mohawk Honda Reviews: Honest Customer Feedback

Mohawk Honda has been a staple in the automotive industry for decades, providing top-notch vehicles and exceptional customer service to the community. But what do their customers really think about their experiences with the dealership? In this article, we'll dive into the world of Mohawk Honda reviews, exploring the honest feedback from customers who have purchased or serviced their vehicles at this popular dealership.

Overall Satisfaction

When it comes to overall satisfaction, Mohawk Honda consistently receives high marks from its customers. With an average rating of 4.5 out of 5 stars on review platforms such as Google and Yelp, it's clear that the dealership is doing something right. Customers rave about the friendly and knowledgeable staff, the wide selection of vehicles, and the fair prices.

One satisfied customer wrote, "I recently purchased a new Honda Civic from Mohawk Honda and had an amazing experience. The sales team was knowledgeable and helpful, and the financing process was quick and easy. I would highly recommend this dealership to anyone in the market for a new vehicle."

Positive Reviews

Many customers have praised Mohawk Honda for its exceptional customer service. One reviewer noted, "The service department at Mohawk Honda is top-notch. They are always courteous and professional, and they explain everything clearly so you know exactly what's going on with your vehicle."

Another customer wrote, "I was impressed with the selection of vehicles at Mohawk Honda. They had a wide range of models and trim levels to choose from, and the sales team was happy to answer all my questions and help me find the perfect car for my needs."

Areas for Improvement

While Mohawk Honda generally receives positive reviews, there are some areas where customers have reported issues. Some reviewers have noted that the dealership can be quite busy, leading to longer wait times for service appointments.

One customer wrote, "I had to wait for over an hour for my oil change, which was a bit frustrating. However, the service team was apologetic and offered me a discount on my next visit, which made up for the inconvenience."

Another reviewer noted, "I was disappointed with the trade-in value I received for my old vehicle. I had done my research and knew that my car was worth more than what they offered me."

Common Complaints

Some common complaints about Mohawk Honda include:

• Long wait times for service appointments
• Low trade-in values
• High prices for some models and trim levels
• Limited availability of certain vehicles

However, it's worth noting that these complaints are relatively rare and that the dealership has made efforts to address them. For example, Mohawk Honda has implemented a new online scheduling system to reduce wait times for service appointments.

Test Drive Experience

Many customers have praised Mohawk Honda for its test drive experience. Reviewers have noted that the sales team is knowledgeable and friendly, and that they provide a thorough overview of the vehicle's features and capabilities.

One reviewer wrote, "I was impressed with the test drive experience at Mohawk Honda. The sales team was happy to answer all my questions and let me take the car for a spin. I felt like I had all the information I needed to make an informed decision about my purchase."

Features and Options

Mohawk Honda offers a wide range of features and options for its customers. Some popular features include:

• Honda Sensing safety suite
• Apple CarPlay and Android Auto integration
• Heated and cooled seats
• Panoramic sunroof

Customers can also choose from a variety of trim levels, including the base model LX, the mid-level EX, and the top-of-the-line Touring.

Service Department

Mohawk Honda's service department has received high marks from customers. Reviewers have praised the friendly and knowledgeable staff, as well as the fair prices and quick turnaround times.

One customer wrote, "I've been taking my Honda to Mohawk Honda for service for years, and I've always been impressed with the quality of work. The service team is knowledgeable and courteous, and they always explain everything clearly so I know exactly what's going on with my vehicle."

Services Offered

Mohawk Honda's service department offers a wide range of services, including:

• Oil changes and maintenance
• Tire rotations and balancing
• Brake repairs and replacements
• Transmission and engine repairs

The dealership also offers a variety of maintenance plans and warranties to help customers keep their vehicles in top condition.

Financing Options

Mohawk Honda offers a variety of financing options for its customers. Reviewers have praised the dealership's financing team for its knowledge and expertise, as well as the fair interest rates and flexible terms.

One customer wrote, "I was impressed with the financing options at Mohawk Honda. The team was knowledgeable and helpful, and they worked with me to find a plan that fit my budget and needs."

Financing Partners

Mohawk Honda has partnered with a variety of financing institutions to offer its customers a range of options. Some popular financing partners include:

• Honda Financial Services
• Capital One Auto Finance
• Wells Fargo Auto

The dealership also offers a variety of incentives and promotions to help customers save money on their purchases.

Community Involvement

Mohawk Honda is committed to giving back to the community. The dealership has partnered with a variety of local organizations to support charitable causes and promote community development.

One reviewer wrote, "I was impressed with Mohawk Honda's commitment to the community. The dealership has partnered with local organizations to support causes such as education and healthcare, which is something that I believe in strongly."

Charitable Partnerships

Mohawk Honda has partnered with a variety of charitable organizations to support community development and promote social responsibility. Some popular partnerships include:

• American Red Cross
• American Cancer Society
• Local food banks and shelters

The dealership also offers a variety of community programs and events, including car shows and fundraising campaigns.

Now that you've read our in-depth review of Mohawk Honda, we'd love to hear from you. Have you had a positive experience with this dealership? Do you have any tips or advice for other customers? Let us know in the comments below!