Memorial Hospital of Gardena has been a staple in the South Bay community of Los Angeles County, California, providing quality healthcare services to its residents for over 50 years. As a 172-bed acute care hospital, it offers a wide range of medical services, including emergency care, cardiac care, and surgical services. But what do patients and families have to say about their experiences at Memorial Hospital of Gardena? Let's take a closer look at the reviews and ratings.
Overview of Memorial Hospital of Gardena
Before diving into the reviews, it's essential to understand the hospital's background and services. Memorial Hospital of Gardena is a not-for-profit hospital that has been serving the community since 1969. It is accredited by The Joint Commission and has received numerous awards for its quality care, including the prestigious Leapfrog Hospital Safety Grade A.
The hospital offers various services, including:
- Emergency Department
- Cardiac Catheterization Laboratory
- Surgical Services
- Maternity Care
- Rehabilitation Services
- Imaging Services
Reviews and Ratings
We've compiled reviews from various sources, including Google, Yelp, and Healthgrades, to give you a comprehensive understanding of patients' experiences at Memorial Hospital of Gardena.
Google Reviews
With an average rating of 4.1 out of 5 stars, Memorial Hospital of Gardena has received overwhelmingly positive reviews on Google. Many reviewers praised the hospital's friendly and caring staff, clean facilities, and efficient services.
- "I was impressed with the care I received at Memorial Hospital of Gardena. The staff was friendly, and the doctor was knowledgeable and explained everything clearly." - Rachel T.
- "I had a great experience at the ER. The wait time was minimal, and the nurses were attentive and caring." - Mark K.
Yelp Reviews
On Yelp, Memorial Hospital of Gardena has an average rating of 3.5 out of 5 stars. Some reviewers praised the hospital's specialized care, such as cardiac services, while others criticized the wait times and communication.
- "I had a heart procedure done at Memorial Hospital of Gardena, and the care was top-notch. The doctors and nurses were professional and caring." - James D.
- "I waited for hours in the ER, and the communication was poor. However, once I was seen, the doctor was knowledgeable and helped me with my issue." - Emily W.
Healthgrades Reviews
On Healthgrades, Memorial Hospital of Gardena has an average rating of 4.2 out of 5 stars. Many reviewers praised the hospital's cleanliness, quiet environment, and caring staff.
- "I was pleasantly surprised by the cleanliness and quietness of the hospital. The staff was friendly and attentive." - Karen T.
- "I had a great experience with the surgical team. They explained everything clearly and made me feel comfortable during the procedure." - David L.
Common Praise and Criticisms
After analyzing the reviews, we've identified common themes of praise and criticism.
Praise:
- Friendly and caring staff
- Clean and quiet facilities
- Efficient services
- Specialized care, such as cardiac services
Criticisms:
- Wait times
- Communication
- Parking and accessibility
Quality Metrics
In addition to reviews, we've also looked at quality metrics to assess Memorial Hospital of Gardena's performance. According to the Centers for Medicare and Medicaid Services (CMS), the hospital has a 4-star rating for overall quality.
- Readmission rate: 14.4% (lower than the national average)
- Mortality rate: 10.3% (lower than the national average)
- Patient satisfaction: 73% (higher than the national average)
Conclusion
Memorial Hospital of Gardena has received positive reviews from patients and families, praising its friendly and caring staff, clean facilities, and efficient services. While there are areas for improvement, such as wait times and communication, the hospital's quality metrics demonstrate its commitment to providing high-quality care. If you're considering Memorial Hospital of Gardena for your healthcare needs, we encourage you to read more reviews and visit the hospital's website to learn more about its services and quality initiatives.
What to Expect at Memorial Hospital of Gardena
Before visiting Memorial Hospital of Gardena, it's essential to know what to expect. Here are some tips to help you prepare:
- Arrive early: Plan to arrive at least 15 minutes before your appointment or procedure to complete any necessary paperwork.
- Bring identification and insurance cards: Make sure to bring your identification, insurance cards, and any relevant medical records.
- Ask questions: Don't hesitate to ask your healthcare team questions about your care or treatment.
- Follow instructions: Follow any instructions provided by your healthcare team, including medication instructions and follow-up appointments.
Services Offered at Memorial Hospital of Gardena
Memorial Hospital of Gardena offers a wide range of medical services, including:
- Emergency Department
- Cardiac Catheterization Laboratory
- Surgical Services
- Maternity Care
- Rehabilitation Services
- Imaging Services
Each service is designed to provide high-quality care and meet the unique needs of patients.
Preparing for Your Visit
To ensure a smooth and stress-free visit, here are some tips to prepare:
- Plan to arrive early to complete any necessary paperwork.
- Bring any relevant medical records, identification, and insurance cards.
- Ask questions and don't hesitate to seek clarification.
- Follow any instructions provided by your healthcare team.
Insurance and Billing
Memorial Hospital of Gardena accepts various insurance plans, including Medicare and Medicaid. If you have questions about your insurance coverage or billing, we encourage you to contact the hospital's billing department.
- Insurance plans: Check with your insurance provider to confirm coverage.
- Billing: Contact the hospital's billing department to discuss any billing concerns.
Contact Information
If you have questions or concerns about Memorial Hospital of Gardena, we encourage you to contact the hospital directly.
- Phone: (310) 532-4200
- Address: 1145 W Redondo Beach Blvd, Gardena, CA 90247
- Website:
Getting to Memorial Hospital of Gardena
Memorial Hospital of Gardena is conveniently located in Gardena, California. If you're driving, parking is available on site. Public transportation options are also available.
- Address: 1145 W Redondo Beach Blvd, Gardena, CA 90247
- Parking: On-site parking available
- Public transportation: Available through the Los Angeles County Metropolitan Transportation Authority (LA Metro)
FAQs
Here are some frequently asked questions about Memorial Hospital of Gardena:
What insurance plans does Memorial Hospital of Gardena accept?
+Memorial Hospital of Gardena accepts various insurance plans, including Medicare and Medicaid. Check with your insurance provider to confirm coverage.
How do I prepare for my visit to Memorial Hospital of Gardena?
+Plan to arrive early, bring any relevant medical records and identification, and ask questions. Follow any instructions provided by your healthcare team.
What services does Memorial Hospital of Gardena offer?
+Memorial Hospital of Gardena offers a wide range of medical services, including emergency care, cardiac care, surgical services, maternity care, rehabilitation services, and imaging services.
We hope this article has provided you with valuable information about Memorial Hospital of Gardena. If you have any further questions or concerns, please don't hesitate to contact the hospital directly.