Mather Hospital Reviews: Patient Experiences And Ratings

When it comes to choosing a healthcare provider, one of the most important factors to consider is the quality of care and patient satisfaction. Mather Hospital, located in Port Jefferson, New York, is a 248-bed community hospital that has been serving the needs of the community for over 90 years. But what do patients really think about their experiences at Mather Hospital? In this article, we'll delve into patient reviews and ratings to provide an in-depth look at the hospital's strengths and weaknesses.

Overview of Mather Hospital

Mather Hospital is a member of Northwell Health, one of the largest healthcare systems in the United States. The hospital offers a wide range of services, including emergency medicine, surgical services, cardiovascular care, and cancer treatment. With a team of over 2,000 employees, including physicians, nurses, and support staff, Mather Hospital is committed to providing high-quality, patient-centered care to the community.

Patient Reviews and Ratings

To get a better understanding of patient experiences at Mather Hospital, we analyzed reviews and ratings from various online sources, including Healthgrades, Yelp, and Google. Here's what we found:

• Healthgrades: Mather Hospital has an overall rating of 4.5 out of 5 stars based on 245 reviews. Patients praised the hospital's cleanliness, staff friendliness, and prompt attention from doctors and nurses.
• Yelp: The hospital has an average rating of 3.5 out of 5 stars based on 45 reviews. Some patients reported long wait times in the emergency department, while others praised the hospital's caring and compassionate staff.
• Google: Mather Hospital has an average rating of 4.2 out of 5 stars based on 134 reviews. Patients praised the hospital's modern facilities, comfortable rooms, and excellent care from doctors and nurses.

Strengths of Mather Hospital

Based on patient reviews and ratings, here are some of the strengths of Mather Hospital:

• Cleanliness: Patients consistently praised the hospital's cleanliness and attention to detail.
• Staff friendliness: Patients reported that the hospital's staff were friendly, caring, and compassionate.
• Prompt attention: Patients appreciated the prompt attention they received from doctors and nurses.
• Modern facilities: Patients praised the hospital's modern facilities, including comfortable rooms and state-of-the-art equipment.

Weaknesses of Mather Hospital

While Mather Hospital has many strengths, there are also some areas for improvement. Here are some of the weaknesses mentioned by patients:

• Long wait times: Some patients reported long wait times in the emergency department, which can be frustrating and stressful.
• Communication: Some patients felt that communication between staff members was lacking, which can lead to misunderstandings and delays.
• Parking: Some patients reported difficulty finding parking, which can be a hassle, especially for those with mobility issues.

Specialized Services at Mather Hospital

Mather Hospital offers a range of specialized services, including:

• Cardiovascular care: The hospital's cardiovascular center provides comprehensive care for heart patients, including diagnostic testing, interventional procedures, and cardiac rehabilitation.
• Cancer treatment: The hospital's cancer center offers a range of services, including chemotherapy, radiation therapy, and surgical oncology.
• Neurological care: The hospital's neurological center provides care for patients with neurological disorders, including stroke, epilepsy, and Parkinson's disease.

Awards and Recognition

Mather Hospital has received numerous awards and recognition for its high-quality care, including:

• Leapfrog Hospital Safety Grade: The hospital received an "A" grade from the Leapfrog Group, a national organization that evaluates hospital safety.
• Joint Commission Accreditation: The hospital is accredited by the Joint Commission, a national organization that evaluates hospital quality and safety.
• American Heart Association Awards: The hospital received several awards from the American Heart Association for its cardiovascular care.

Conclusion

Based on patient reviews and ratings, Mather Hospital is a high-quality healthcare provider that offers excellent care to its patients. While there are some areas for improvement, the hospital's strengths, including its cleanliness, staff friendliness, and prompt attention, make it a great choice for patients in the Port Jefferson area.

If you're considering Mather Hospital for your healthcare needs, we encourage you to read more reviews and do your own research to make an informed decision.

Share Your Experience

Have you or a loved one received care at Mather Hospital? Share your experience with us in the comments below!

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