Longview Regional Medical Center Reviews And Ratings

Longview Regional Medical Center is a healthcare facility that has been serving the community of Longview, Texas, and surrounding areas for many years. As with any medical institution, it's essential to understand the quality of care provided, patient satisfaction, and overall reputation. In this article, we will delve into the reviews and ratings of Longview Regional Medical Center, exploring various aspects of the hospital's performance.

Overview of Longview Regional Medical Center

Longview Regional Medical Center is a 230-bed acute care hospital that offers a wide range of medical services, including emergency care, cardiology, neurology, oncology, and surgical services. The hospital is part of the Community Health Systems (CHS) network, which operates over 100 hospitals across the United States.

Quality of Care

The quality of care at Longview Regional Medical Center is a crucial aspect to evaluate. According to the Centers for Medicare and Medicaid Services (CMS), the hospital has a 3-star rating out of 5, based on 64 measures of quality, including patient satisfaction, readmission rates, and complications.

Some of the notable quality measures include:

• 82% of patients reported that their pain was well-controlled, compared to the national average of 74%.
• 90% of patients reported that they were given information about what to do during their recovery at home, compared to the national average of 85%.
• 10% of patients experienced complications, such as falls or pressure ulcers, compared to the national average of 11%.

Patient Reviews and Ratings

Patient reviews and ratings provide valuable insights into the patient experience at Longview Regional Medical Center. According to various online review platforms, including Google, Yelp, and Healthgrades, the hospital has an average rating of 3.5 out of 5 stars.

Some common praises from patients include:

• Friendly and caring staff
• Efficient emergency department
• Clean and comfortable facilities

However, some patients have also reported concerns, such as:

• Long wait times in the emergency department
• Communication issues with doctors and nurses
• Billing and insurance issues

Staff and Services

The staff and services at Longview Regional Medical Center are essential components of the patient experience. According to the hospital's website, the medical staff includes over 200 physicians, representing a wide range of specialties.

Some of the notable services offered by the hospital include:

• 24/7 emergency department
• Cardiovascular services, including cardiac catheterization and open-heart surgery
• Cancer care services, including chemotherapy and radiation therapy
• Neurological services, including stroke care and neurosurgery

Awards and Recognition

Longview Regional Medical Center has received several awards and recognition for its quality of care and patient satisfaction. Some notable awards include:

• Joint Commission Accreditation
• American Heart Association's Get With The Guidelines-Stroke Gold Plus Quality Achievement Award
• American College of Cardiology's National Cardiovascular Data Registry (NCDR) ACTION Registry-GWTG Platinum Performance Achievement Award

Conclusion

In conclusion, Longview Regional Medical Center has a mixed reputation, with both positive and negative reviews from patients. While the hospital has received recognition for its quality of care and patient satisfaction, there are also areas for improvement, such as communication issues and billing concerns. It's essential for patients to weigh the pros and cons and make an informed decision when choosing a healthcare provider.

If you have had an experience with Longview Regional Medical Center, we encourage you to share your story and help others make informed decisions about their healthcare.