The reputation of a hospital can be a crucial factor in choosing where to receive medical care. Long Island Jewish Forest Hills Hospital, a part of the Northwell Health system, is a 328-bed hospital serving the communities of Queens and beyond. With a range of services, including emergency care, cancer treatment, and cardiovascular health, it's essential to examine what patients and medical professionals think about the hospital's quality of care, staff, and overall experience.
Long Island Jewish Forest Hills Hospital has received accreditation from the Joint Commission, a non-profit organization that evaluates healthcare providers based on strict standards. This achievement indicates that the hospital meets specific requirements for patient safety, quality of care, and performance. However, accreditation is just one aspect to consider when evaluating a hospital's reputation.
Quality of Care
Quality of care is a top priority for patients and their families. Long Island Jewish Forest Hills Hospital has made significant strides in this area, with a low rate of hospital-acquired conditions, such as infections and injuries. According to data from the Centers for Medicare and Medicaid Services (CMS), the hospital's overall rating for quality of care is 4 out of 5 stars.
One area where the hospital excels is in its management of heart failure and pneumonia care. Long Island Jewish Forest Hills Hospital has received high marks from the CMS for its treatment of these conditions, with a higher percentage of patients receiving recommended care compared to the national average.
Staff and Communication
Effective communication and a compassionate staff can make a significant difference in a patient's experience. Long Island Jewish Forest Hills Hospital has received praise from patients for its friendly and responsive staff. According to a survey conducted by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), 80% of patients reported that their nurses always communicated well, and 75% said that their doctors always communicated well.
However, some patients have expressed concerns about the hospital's responsiveness to their needs. A small percentage of patients reported that their pain was not well controlled, and some experienced delays in receiving medication or test results.
Patient Experience
Patient satisfaction is a crucial aspect of a hospital's reputation. Long Island Jewish Forest Hills Hospital has received mixed reviews from patients on various platforms. Some have praised the hospital's cleanliness, comfortable rooms, and efficient discharge process. Others have reported issues with parking, long wait times in the emergency department, and inadequate food options.
Emergency Department
The emergency department is often the first point of contact for patients in need of immediate care. Long Island Jewish Forest Hills Hospital's emergency department has received praise for its fast triage process and efficient treatment of minor injuries. However, some patients have reported long wait times, especially during peak hours.
According to data from the CMS, the hospital's emergency department has a higher-than-average wait time for patients to be seen by a healthcare professional. On average, patients wait around 30 minutes to be seen, which is longer than the national average.
Awards and Recognition
Long Island Jewish Forest Hills Hospital has received several awards and recognition for its quality of care and commitment to patient safety. Some notable achievements include:
- The hospital has been recognized as a "Leader in LGBTQ Healthcare Equality" by the Human Rights Campaign Foundation.
- Long Island Jewish Forest Hills Hospital has received the "Get With The Guidelines-Stroke Gold Plus Quality Achievement Award" from the American Heart Association.
- The hospital has been awarded the "Joint Commission's Gold Seal of Approval" for its total joint replacement program.
Conclusion
Long Island Jewish Forest Hills Hospital has made significant strides in providing quality care to its patients. While there are areas for improvement, such as reducing wait times in the emergency department and addressing concerns about staff responsiveness, the hospital's commitment to patient safety and satisfaction is evident.
If you're considering Long Island Jewish Forest Hills Hospital for your medical needs, it's essential to weigh the pros and cons, read reviews from multiple sources, and ask questions during your visit. By doing your research and being an informed patient, you can make the best decision for your healthcare needs.
We encourage you to share your experiences, ask questions, or provide feedback about Long Island Jewish Forest Hills Hospital in the comments section below.
What is the hospital's rating for quality of care?
+Long Island Jewish Forest Hills Hospital has a 4 out of 5-star rating for quality of care from the Centers for Medicare and Medicaid Services (CMS).
What are the hospital's visiting hours?
+Visiting hours at Long Island Jewish Forest Hills Hospital vary depending on the unit or department. It's best to call ahead or check the hospital's website for specific visiting hours.
Is the hospital accredited?
+Yes, Long Island Jewish Forest Hills Hospital is accredited by the Joint Commission, a non-profit organization that evaluates healthcare providers based on strict standards.