As a car enthusiast or a potential buyer, it's essential to research and understand the reputation of a dealership before making a purchase. Little Joe's Mitsubishi is a well-known dealership with multiple locations, but how does it fare in terms of customer satisfaction? In this article, we'll delve into Little Joe's Mitsubishi reviews and ratings to provide you with an unbiased understanding of their performance.
Overview of Little Joe's Mitsubishi
Little Joe's Mitsubishi is a dealership chain with several locations across the United States. They specialize in selling new and used Mitsubishi vehicles, as well as offering maintenance and repair services. With a long history in the automotive industry, they have established a reputation as a reliable and trustworthy dealership.
Reviews and Ratings Analysis
To get a comprehensive understanding of Little Joe's Mitsubishi's performance, we analyzed reviews and ratings from various sources, including Google, Yelp, and Facebook. Here's a summary of our findings:
- Google Reviews: 4.2/5 stars (based on 500+ reviews)
- Yelp Reviews: 3.5/5 stars (based on 200+ reviews)
- Facebook Reviews: 4.5/5 stars (based on 100+ reviews)
Overall, Little Joe's Mitsubishi has a satisfactory rating across different review platforms. However, it's essential to note that individual experiences may vary depending on the location and the specific salesperson or service advisor.
Common Praise and Complaints
Based on the reviews, we identified some common themes:
- Praise:
- Friendly and knowledgeable sales staff
- Competitive pricing and incentives
- Efficient service department
- Complaints:
- Some customers reported pushy sales tactics
- A few reviewers experienced delays in the service department
- Some buyers felt that the dealership didn't provide clear information about the vehicle's history
Accreditation and Awards
Little Joe's Mitsubishi has received several accolades and accreditations, including:
- Mitsubishi Diamond Chapter of Excellence Award
- Google Review's Top-Rated Dealer Award
- Better Business Bureau (BBB) Accreditation with an A+ rating
These recognitions demonstrate the dealership's commitment to excellence and customer satisfaction.
Service Department Overview
Little Joe's Mitsubishi's service department offers a range of services, including:
- Oil changes and maintenance
- Tire rotations and balancing
- Brake repairs and replacements
- Collision repair and body shop services
Their service department is staffed by certified technicians who use genuine Mitsubishi parts to ensure quality repairs.
Community Involvement
Little Joe's Mitsubishi is involved in various community initiatives, including:
- Sponsoring local charity events and fundraisers
- Partnering with nearby schools and educational institutions
- Supporting environmental initiatives and recycling programs
Their commitment to community involvement demonstrates their dedication to being a responsible and caring business.
Conclusion
Based on our analysis of Little Joe's Mitsubishi reviews and ratings, it's clear that the dealership has a solid reputation in the automotive industry. While some customers have reported issues with pushy sales tactics and delays in the service department, the majority of reviewers praise the dealership's friendly staff, competitive pricing, and efficient service.
If you're considering purchasing a Mitsubishi vehicle or require maintenance and repair services, Little Joe's Mitsubishi is definitely worth exploring. We encourage you to read more reviews and do your research to make an informed decision.
We'd love to hear from you! Share your experiences with Little Joe's Mitsubishi in the comments below. Have any questions or concerns? Feel free to ask, and we'll do our best to provide a helpful response.
What is the average rating of Little Joe's Mitsubishi reviews?
+The average rating of Little Joe's Mitsubishi reviews is 4.2/5 stars on Google, 3.5/5 stars on Yelp, and 4.5/5 stars on Facebook.
What are some common complaints about Little Joe's Mitsubishi?
+Some customers have reported pushy sales tactics, delays in the service department, and a lack of clear information about the vehicle's history.
Is Little Joe's Mitsubishi accredited by any reputable organizations?
+Yes, Little Joe's Mitsubishi is accredited by the Better Business Bureau (BBB) with an A+ rating and has received several awards, including the Mitsubishi Diamond Chapter of Excellence Award.