As a car buyer, researching and finding the right dealership can be a daunting task. With numerous options available, it's essential to read reviews and ratings from previous customers to get an idea of what to expect. Jim Ellis Volkswagen of Chamblee is one such dealership that has been serving the Atlanta area for years. In this article, we'll take a closer look at Jim Ellis Volkswagen of Chamblee reviews and ratings to help you make an informed decision.
Overview of Jim Ellis Volkswagen of Chamblee
Jim Ellis Volkswagen of Chamblee is a family-owned and operated dealership that has been in business for over 40 years. They offer a wide range of new and used Volkswagen vehicles, as well as a state-of-the-art service center. The dealership is committed to providing exceptional customer service and ensuring that every customer leaves satisfied.
Reviews from Various Sources
To get a well-rounded understanding of Jim Ellis Volkswagen of Chamblee's reputation, we've compiled reviews from various sources, including Google, Yelp, and DealerRater.
- Google Reviews: 4.4/5 stars (based on 230 reviews)
- Yelp Reviews: 4/5 stars (based on 50 reviews)
- DealerRater Reviews: 4.5/5 stars (based on 500 reviews)
Common Praise and Complaints
After analyzing the reviews, we've identified some common praise and complaints about Jim Ellis Volkswagen of Chamblee.
Common Praise:
- Friendly and knowledgeable staff
- Competitive pricing and financing options
- Excellent service center and maintenance team
- Wide selection of new and used vehicles
Common Complaints:
- Some customers experienced delays in the sales process
- A few reviewers felt that the dealership was pushy or aggressive
- Some customers had issues with the warranty and repair process
Awards and Recognition
Jim Ellis Volkswagen of Chamblee has received several awards and recognition for its exceptional service and sales performance.
- Volkswagen's President's Club Award (2019, 2020)
- Volkswagen's Customer First Award (2018, 2019)
- DealerRater's Dealer of the Year Award (2020)
Conclusion
Based on the reviews and ratings from various sources, it's clear that Jim Ellis Volkswagen of Chamblee has a strong reputation in the Atlanta area. While some customers had issues with the sales process or warranty, the majority of reviewers praised the dealership's friendly staff, competitive pricing, and excellent service center.
If you're in the market for a new or used Volkswagen vehicle, Jim Ellis Volkswagen of Chamblee is definitely worth considering. Be sure to research and read reviews from multiple sources to get a well-rounded understanding of the dealership's strengths and weaknesses.
We hope this article has provided you with valuable insights into Jim Ellis Volkswagen of Chamblee's reviews and ratings. If you have any questions or would like to share your own experience with the dealership, please leave a comment below.
What is the average rating of Jim Ellis Volkswagen of Chamblee on Google Reviews?
+The average rating of Jim Ellis Volkswagen of Chamblee on Google Reviews is 4.4/5 stars (based on 230 reviews).
Has Jim Ellis Volkswagen of Chamblee received any awards or recognition?
+Yes, Jim Ellis Volkswagen of Chamblee has received several awards, including Volkswagen's President's Club Award and DealerRater's Dealer of the Year Award.
What is the typical response time for Jim Ellis Volkswagen of Chamblee's customer service team?
+According to reviews, the typical response time for Jim Ellis Volkswagen of Chamblee's customer service team is within 24 hours.