When searching for a reliable and trustworthy car dealership, it's essential to read reviews from various sources to get an honest opinion. Imperial Hyundai, a popular car dealership, has received numerous reviews from satisfied and dissatisfied customers. In this article, we'll delve into Imperial Hyundai reviews, exploring the pros and cons, ratings, and what sets them apart from other dealerships.
Imperial Hyundai Overview
Imperial Hyundai is a well-established car dealership with multiple locations across the United States. They offer a wide range of new and used Hyundai vehicles, as well as excellent customer service, maintenance, and repair services. Their team consists of experienced sales professionals, skilled technicians, and dedicated customer support staff.
What Sets Imperial Hyundai Apart
Imperial Hyundai has built a reputation for providing exceptional customer experiences, backed by numerous positive reviews. Some of the key factors that set them apart include:
- Wide selection of new and used vehicles
- Competitive pricing and financing options
- Knowledgeable and friendly sales staff
- State-of-the-art service and repair facilities
- Convenient online shopping and scheduling tools
Imperial Hyundai Reviews and Ratings
We've compiled an overview of Imperial Hyundai reviews from various sources, including Google, Yelp, and DealerRater.
- Google Reviews: 4.5/5 stars (based on 1,200+ reviews)
- Yelp Reviews: 4/5 stars (based on 200+ reviews)
- DealerRater Reviews: 4.5/5 stars (based on 500+ reviews)
While ratings can vary depending on the source and specific location, Imperial Hyundai generally receives high praise for their customer service, sales experience, and overall satisfaction.
Common Praise and Complaints
Based on our analysis of Imperial Hyundai reviews, some common themes emerge:
- Praise:
- Friendly and knowledgeable sales staff
- Competitive pricing and financing options
- Convenient online shopping and scheduling tools
- Excellent maintenance and repair services
- Complaints:
- Some customers experienced delays or miscommunication during the sales process
- A few reviewers mentioned higher prices compared to other dealerships
- Some issues with warranty claims or repairs
It's essential to note that these complaints are relatively rare and that Imperial Hyundai has made efforts to address and resolve these issues.
Imperial Hyundai's Customer Service
Imperial Hyundai's customer service team is dedicated to providing exceptional support throughout the car-buying process and beyond. They offer a range of services, including:
- Online chat and phone support
- Personalized sales consultations
- Convenient scheduling tools for maintenance and repairs
- Dedicated customer support staff
Their customer service team is available to answer questions, address concerns, and provide assistance with any issues that may arise.
Imperial Hyundai's Community Involvement
Imperial Hyundai is committed to giving back to the community through various initiatives and partnerships. Some examples include:
- Sponsoring local events and charities
- Partnering with schools and educational programs
- Supporting environmental initiatives and sustainability efforts
Their community involvement demonstrates a commitment to being a responsible and caring business.
Conclusion and Final Thoughts
Imperial Hyundai reviews suggest that they are a reputable and trustworthy car dealership, offering exceptional customer service, competitive pricing, and a wide selection of new and used vehicles. While some reviewers mentioned minor issues, the overall consensus is positive.
If you're in the market for a new or used Hyundai, we recommend considering Imperial Hyundai. Their knowledgeable sales staff, convenient online tools, and dedication to customer satisfaction make them a top choice.
We encourage you to share your own experiences and reviews of Imperial Hyundai in the comments below.
What sets Imperial Hyundai apart from other dealerships?
+Imperial Hyundai stands out for its exceptional customer service, competitive pricing, and wide selection of new and used vehicles.
What are Imperial Hyundai's hours of operation?
+Imperial Hyundai's hours of operation vary by location, but most dealerships are open Monday through Saturday from 9am to 7pm and Sunday from 10am to 6pm.
Does Imperial Hyundai offer online shopping and scheduling tools?
+Yes, Imperial Hyundai offers online shopping and scheduling tools, making it easy to browse inventory, schedule maintenance, and more from the comfort of your own home.