Hendrick Bmw Northlake Reviews And Ratings

Hendrick BMW Northlake is a reputable dealership located in Charlotte, North Carolina, serving the surrounding areas with a wide range of new and pre-owned BMW vehicles. With a long history of providing excellent customer service and a vast selection of cars, Hendrick BMW Northlake has built a loyal customer base. In this article, we will delve into the reviews and ratings of Hendrick BMW Northlake, exploring the various aspects of their business and what sets them apart from other dealerships.

Awards and Recognition

Hendrick BMW Northlake has received numerous awards and recognition for their exceptional performance and commitment to customer satisfaction. Some of their notable awards include:

• BMW Center of Excellence Award
• BMW Customer Service Award
• DealerRater's 2022 Dealer of the Year Award

These awards demonstrate Hendrick BMW Northlake's dedication to providing an outstanding customer experience and their ability to consistently meet the high standards set by BMW.

Customer Reviews

Customer reviews are an essential aspect of evaluating a dealership's performance. Hendrick BMW Northlake has an impressive collection of reviews from satisfied customers, with an average rating of 4.8 out of 5 stars on DealerRater and 4.9 out of 5 stars on Google Reviews. Here are some common themes and praises from their customers:

• Friendly and knowledgeable staff
• Wide selection of new and pre-owned vehicles
• Competitive pricing and flexible financing options
• Quick and efficient service department
• Excellent customer service and follow-up

Inventory and Selection

Hendrick BMW Northlake boasts an extensive inventory of new and pre-owned BMW vehicles, including popular models such as the 3 Series, 5 Series, X3, and X5. They also offer a variety of certified pre-owned vehicles, which have undergone rigorous inspections and come with warranties.

Their inventory is constantly updated, ensuring that customers have access to the latest models and technologies. Whether you're looking for a sleek sedan or a rugged SUV, Hendrick BMW Northlake has something for everyone.

Service and Maintenance

Hendrick BMW Northlake's service department is staffed by factory-trained technicians who use only genuine BMW parts to ensure that your vehicle receives the best possible care. They offer a range of services, including:

• Oil changes and maintenance
• Tire rotation and balancing
• Brake repairs and replacement
• Engine and transmission repairs
• Body shop and collision repair

Their service department is equipped with state-of-the-art equipment, and they offer competitive pricing and convenient appointment scheduling.

Community Involvement

Hendrick BMW Northlake is committed to giving back to the community through various charitable initiatives and sponsorships. Some of their notable community involvement efforts include:

• Supporting local schools and educational programs
• Partnering with the United Way and other charitable organizations
• Hosting fundraising events and drives

Their commitment to community involvement demonstrates their dedication to being a responsible and caring corporate citizen.

Employee Reviews

Hendrick BMW Northlake's employees have praised the company for its positive work environment, competitive compensation, and opportunities for growth and development. Here are some common themes and praises from their employees:

• Supportive and collaborative team
• Opportunities for professional growth and development
• Competitive pay and benefits
• Positive and respectful work environment
• Recognition and rewards for outstanding performance

Conclusion

Hendrick BMW Northlake is a reputable dealership that has built a strong reputation for providing exceptional customer service, a wide selection of vehicles, and a commitment to community involvement. With a long history of awards and recognition, they have demonstrated their ability to consistently meet the high standards set by BMW.

Whether you're in the market for a new or pre-owned vehicle or require service and maintenance for your current vehicle, Hendrick BMW Northlake is an excellent choice. We encourage you to visit their dealership, meet their friendly and knowledgeable staff, and experience their exceptional customer service for yourself.

Call to Action

We invite you to share your experiences with Hendrick BMW Northlake in the comments below. Have you had a positive experience with their sales or service department? Do you have any suggestions for improvement? Share your thoughts and help others make informed decisions when choosing a dealership.