As a homeowner, investing in solar panels and roofing can be a significant decision, and it's essential to choose a reliable and trustworthy company to handle the installation. EMT Solar and Roofing is a well-established company that has been providing solar and roofing solutions to homeowners for many years. But what do their customers have to say about their experiences with the company? In this article, we'll delve into EMT Solar and Roofing reviews to give you an honest look at what customers think about their services.
Overall Customer Satisfaction
When it comes to customer satisfaction, EMT Solar and Roofing has generally positive reviews. Many customers have reported being satisfied with the company's services, citing factors such as professionalism, quality of work, and excellent customer service. On review platforms like Yelp and Google, the company has an average rating of 4.5 out of 5 stars, indicating a high level of customer satisfaction.
Common Praise from Customers
- Professionalism: Many customers have praised EMT Solar and Roofing for their professionalism, citing their expertise and knowledge in the field.
- Quality of Work: Customers have reported being satisfied with the quality of work provided by the company, citing factors such as attention to detail and high-quality materials.
- Excellent Customer Service: EMT Solar and Roofing has received praise for their excellent customer service, with customers citing factors such as responsiveness, friendliness, and a willingness to help.
Areas for Improvement
While EMT Solar and Roofing has generally positive reviews, there are some areas where the company could improve. Some customers have reported issues with communication, citing factors such as delayed responses to inquiries and a lack of clear explanations about the installation process. Additionally, some customers have reported issues with the quality of work, citing factors such as mistakes during installation and a lack of attention to detail.
Common Complaints from Customers
- Communication Issues: Some customers have reported issues with communication, citing factors such as delayed responses to inquiries and a lack of clear explanations about the installation process.
- Quality of Work Issues: Some customers have reported issues with the quality of work, citing factors such as mistakes during installation and a lack of attention to detail.
Cost and Value
When it comes to cost and value, EMT Solar and Roofing has generally positive reviews. Many customers have reported being satisfied with the cost of the company's services, citing factors such as competitive pricing and excellent value for money. On review platforms like Yelp and Google, the company has an average rating of 4.5 out of 5 stars for cost and value, indicating a high level of customer satisfaction.
Factors Affecting Cost
- Size of the Solar Panel System: The size of the solar panel system can affect the cost, with larger systems typically costing more.
- Type of Solar Panels: The type of solar panels used can also affect the cost, with high-quality panels typically costing more.
- Roofing Materials: The type of roofing materials used can also affect the cost, with high-quality materials typically costing more.
Warranty and Support
EMT Solar and Roofing offers a comprehensive warranty and support program to its customers. The company provides a 25-year warranty on its solar panels, as well as a 10-year warranty on its roofing materials. Additionally, the company offers excellent customer support, with a dedicated team of professionals available to answer questions and address concerns.
Warranty Details
- 25-Year Warranty on Solar Panels: EMT Solar and Roofing provides a 25-year warranty on its solar panels, giving customers peace of mind and protection against defects and malfunctions.
- 10-Year Warranty on Roofing Materials: The company also provides a 10-year warranty on its roofing materials, giving customers protection against defects and malfunctions.
Conclusion
In conclusion, EMT Solar and Roofing has generally positive reviews from its customers. While there are some areas for improvement, the company's professionalism, quality of work, and excellent customer service have earned it a high level of customer satisfaction. Additionally, the company's comprehensive warranty and support program provides customers with peace of mind and protection against defects and malfunctions. If you're considering investing in solar panels or roofing, EMT Solar and Roofing is definitely a company worth considering.
What is the average cost of a solar panel system?
+The average cost of a solar panel system can vary depending on the size of the system and the type of solar panels used. However, on average, a solar panel system can cost between $15,000 and $30,000.
What is the warranty on EMT Solar and Roofing's solar panels?
+EMT Solar and Roofing provides a 25-year warranty on its solar panels, giving customers peace of mind and protection against defects and malfunctions.
What is the average rating of EMT Solar and Roofing on review platforms?
+EMT Solar and Roofing has an average rating of 4.5 out of 5 stars on review platforms like Yelp and Google, indicating a high level of customer satisfaction.