Elko Motor Company Reviews: Top 5 Things To Know

In the vast world of automotive dealerships, it can be overwhelming to decide which one to trust with your vehicle needs. Elko Motor Company is a well-known dealership that has been serving its community for years, but how do you know if it's the right fit for you? In this article, we'll dive into the top 5 things to know about Elko Motor Company reviews, helping you make an informed decision when it comes to buying, selling, or servicing your vehicle.

1. Overall Customer Satisfaction

When it comes to dealership reviews, customer satisfaction is a crucial aspect to consider. Elko Motor Company has received generally positive reviews from its customers, with many praising the dealership's friendly and knowledgeable staff. However, as with any business, there are some negative reviews to be found. It's essential to read multiple reviews from various sources to get a well-rounded understanding of the dealership's strengths and weaknesses.

Common Praise:

• Friendly and welcoming staff
• Knowledgeable sales team
• Smooth and efficient buying process

Common Complaints:

• Limited inventory selection
• Pricing can be slightly higher than competitors
• Some customers have reported issues with the service department

2. Inventory Selection and Pricing

Elko Motor Company offers a wide range of vehicles from various manufacturers, including both new and used options. However, some customers have reported that the inventory selection can be limited, particularly when it comes to certain models or trim levels. Pricing can also be a concern, as some customers have found that the dealership's prices are slightly higher than those of its competitors.

Inventory Highlights:

• Wide range of new and used vehicles
• Various manufacturers represented
• Competitive pricing on select models

Pricing Considerations:

• Prices may be slightly higher than competitors
• Limited inventory selection can impact pricing
• Negotiation is key to getting a fair deal

3. Service Department and Maintenance

Elko Motor Company's service department is an essential aspect of the dealership's overall reputation. While some customers have reported positive experiences with the service department, others have expressed concerns about the quality of work and communication.

Service Department Highlights:

• Knowledgeable and experienced technicians
• Wide range of maintenance and repair services
• Convenient scheduling and appointment process

Service Department Concerns:

• Some customers have reported issues with communication and follow-up
• Quality of work can be inconsistent
• Pricing for services can be higher than expected

4. Community Involvement and Reputation

Elko Motor Company is actively involved in its local community, supporting various charities and events throughout the year. The dealership's commitment to giving back to the community is a testament to its values and dedication to its customers.

Community Involvement Highlights:

• Active supporter of local charities and events
• Partnerships with local businesses and organizations
• Community-focused values and mission

Reputation Highlights:

• Generally positive reviews from customers
• A+ rating with the Better Business Bureau
• Accredited by the National Automobile Dealers Association

5. Awards and Recognition

Elko Motor Company has received numerous awards and recognition for its outstanding service and commitment to excellence. These accolades demonstrate the dealership's dedication to providing its customers with an exceptional experience.

Awards and Recognition Highlights:

• Winner of the DealerRater Dealer of the Year award
• Recipient of the National Automobile Dealers Association's Dealer Excellence award
• Top-rated dealership on review platforms such as Google and Yelp

In conclusion, Elko Motor Company reviews offer valuable insights into the dealership's strengths and weaknesses. While the dealership excels in areas such as customer satisfaction and community involvement, there are concerns about inventory selection and pricing. By understanding these key aspects, you can make an informed decision when it comes to choosing a dealership for your vehicle needs.

We'd love to hear from you! Share your own experiences with Elko Motor Company in the comments below. Have any questions or concerns? Feel free to ask, and we'll do our best to provide a helpful response.