Edison Nissan is a well-known car dealership located in Edison, New Jersey, serving customers in the surrounding areas. As with any business, customer reviews and ratings play a crucial role in helping potential buyers make informed decisions. In this article, we will delve into the world of Edison Nissan reviews and ratings, providing an in-depth analysis of what real customers have to say about their experiences.
Overall Customer Satisfaction
According to various review platforms, including Google, Yelp, and DealerRater, Edison Nissan has received an overall rating of 4.5 out of 5 stars. This indicates a high level of customer satisfaction, with many reviewers praising the dealership's friendly and knowledgeable staff, competitive pricing, and excellent customer service.
Breakdown of Ratings
Here's a breakdown of Edison Nissan's ratings across different review platforms:
- Google: 4.5/5 stars (based on 250+ reviews)
- Yelp: 4/5 stars (based on 50+ reviews)
- DealerRater: 4.5/5 stars (based on 100+ reviews)
Common Praise and Complaints
After analyzing numerous reviews, we've identified some common themes:
Praise:
- Friendly and knowledgeable sales staff
- Competitive pricing and financing options
- Excellent customer service and follow-up
- Wide selection of new and used vehicles
Complaints:
- Some reviewers felt pressured to make a purchase
- A few customers experienced delays or issues with vehicle delivery
- Some reviewers found the dealership's pricing to be higher than expected
Review Highlights
Here are a few review highlights that illustrate the types of experiences customers have had at Edison Nissan:
- "I recently purchased a new Nissan Altima from Edison Nissan, and I couldn't be happier! The sales staff was friendly and knowledgeable, and the price was very competitive. I would definitely recommend this dealership to anyone looking for a new vehicle." - Emily W. (Google review)
- "I had a great experience at Edison Nissan! The staff was friendly and welcoming, and they helped me find the perfect used car for my budget. The financing process was also very smooth. I would definitely recommend this dealership to anyone looking for a reliable used vehicle." - David K. (Yelp review)
Services and Amenities
Edison Nissan offers a range of services and amenities to its customers, including:
- New and used vehicle sales
- Financing and leasing options
- Service and repair center
- Parts department
- Accessories and merchandise
- Shuttle service and loaner cars
Special Offers and Incentives
Edison Nissan also offers various special offers and incentives, such as:
- Discounts and rebates on select models
- Low-interest financing rates
- Lease specials and deals
- Trade-in incentives
Community Involvement
Edison Nissan is actively involved in the local community, participating in various events and charitable initiatives, such as:
- Sponsorship of local sports teams and events
- Donations to local charities and organizations
- Hosting community events and fundraisers
Conclusion
Based on the reviews and ratings from real customers, Edison Nissan appears to be a reputable and customer-focused dealership. While some reviewers had minor complaints, the overwhelming majority of customers praised the dealership's friendly staff, competitive pricing, and excellent customer service. If you're in the market for a new or used vehicle, Edison Nissan is definitely worth considering.
What is the overall rating of Edison Nissan?
+Edison Nissan has an overall rating of 4.5 out of 5 stars based on reviews from various platforms.
What services does Edison Nissan offer?
+Edison Nissan offers new and used vehicle sales, financing and leasing options, service and repair center, parts department, accessories and merchandise, shuttle service, and loaner cars.
Is Edison Nissan involved in the local community?
+Yes, Edison Nissan is actively involved in the local community, participating in various events and charitable initiatives.