Drivetime Used Cars Morrow Reviews And Ratings Exposed

Purchasing a used car can be a daunting task, especially when dealing with dealerships. One of the most critical factors to consider when buying a used vehicle is the reputation of the dealership. In this article, we will delve into the reviews and ratings of Drivetime Used Cars Morrow, a dealership located in Morrow, Georgia. We will examine the feedback from various sources, including Google, Yelp, and the Better Business Bureau, to provide an in-depth analysis of the dealership's performance.

Drivetime Used Cars Morrow: An Overview

Drivetime Used Cars Morrow is a part of the Drivetime Automotive Group, a large used car retailer with multiple locations across the United States. The Morrow dealership offers a wide range of used vehicles, including cars, trucks, and SUVs, from various manufacturers. With a vast inventory and a team of sales representatives, Drivetime Used Cars Morrow aims to provide customers with a hassle-free car-buying experience.

Google Reviews and Ratings

According to Google Reviews, Drivetime Used Cars Morrow has an average rating of 4.2 out of 5 stars, based on over 200 reviews. Many customers have praised the dealership's friendly and knowledgeable staff, as well as their extensive inventory. Some reviewers have mentioned that the prices are competitive, and the buying process is relatively quick and easy.

However, some reviewers have expressed dissatisfaction with the dealership's sales tactics, claiming that they were pushy and aggressive. Others have reported issues with the vehicle's condition, stating that the car they purchased had hidden problems that were not disclosed by the dealership.

Common Praises and Complaints

• Friendly and knowledgeable staff
• Extensive inventory
• Competitive prices
• Quick and easy buying process
• Pushy and aggressive sales tactics
• Hidden problems with vehicles

Yelp Reviews and Ratings

On Yelp, Drivetime Used Cars Morrow has an average rating of 3.5 out of 5 stars, based on over 50 reviews. Similar to Google Reviews, many customers have praised the dealership's staff and inventory. However, some reviewers have reported negative experiences with the sales process and vehicle condition.

Some reviewers have mentioned that the dealership's prices are higher than those of other local dealerships, and that the sales team is more focused on making a sale than ensuring customer satisfaction.

Common Praises and Complaints

• Friendly and knowledgeable staff
• Extensive inventory
• Higher prices compared to other dealerships
• Sales team prioritizes making a sale over customer satisfaction

Better Business Bureau (BBB) Rating

The Better Business Bureau (BBB) has accredited Drivetime Used Cars Morrow with a rating of A+, based on 13 customer reviews and 5 complaints. The dealership has responded to all complaints, and the BBB has closed all cases.

According to the BBB, the most common complaints against Drivetime Used Cars Morrow involve issues with the vehicle's condition and the sales process. Some customers have reported that the dealership failed to disclose hidden problems with the vehicle, while others have claimed that the sales team was pushy and aggressive.

BBB Complaints and Resolutions

• Vehicle condition issues: 3 complaints, all resolved
• Sales process issues: 2 complaints, both resolved

Conclusion

Based on the reviews and ratings from various sources, Drivetime Used Cars Morrow appears to be a reputable dealership with a mix of positive and negative feedback. While many customers have praised the dealership's staff and inventory, some have reported issues with the sales process and vehicle condition.

As with any major purchase, it is essential to do your research and carefully review the terms and conditions of the sale. Make sure to ask questions and request a vehicle inspection to ensure that you are making an informed decision.

We encourage you to share your experiences with Drivetime Used Cars Morrow in the comments below. Have you purchased a vehicle from this dealership? What was your experience like?