Crain Kia Of Fayetteville Reviews And Ratings

In the world of car buying, finding a reputable dealership can be a daunting task. With so many options available, it's essential to do your research and read reviews from other customers to get a sense of what to expect. Crain Kia of Fayetteville is a popular dealership in the Fayetteville area, but how do they stack up in terms of customer satisfaction? In this article, we'll take a closer look at Crain Kia of Fayetteville reviews and ratings to help you make an informed decision.

When it comes to buying a car, customer service is paramount. You want to work with a dealership that is knowledgeable, friendly, and transparent. According to reviews from various sources, including Google and Yelp, Crain Kia of Fayetteville seems to excel in this area. Many customers have praised the dealership's staff for being helpful, courteous, and willing to go the extra mile to ensure a smooth buying experience.

One reviewer on Google praised the dealership's sales team, saying, "The sales team was very knowledgeable and helpful. They took the time to answer all my questions and made sure I was comfortable with the purchase." Another reviewer on Yelp echoed this sentiment, stating, "The staff at Crain Kia of Fayetteville were amazing. They were friendly, courteous, and made the whole car-buying process a breeze."

Overall Ratings

So, what do the overall ratings look like for Crain Kia of Fayetteville? Here's a breakdown of the dealership's ratings from various review platforms:

• Google: 4.5/5 stars (based on 230+ reviews)
• Yelp: 4/5 stars (based on 50+ reviews)
• Cars.com: 4.5/5 stars (based on 100+ reviews)
• DealerRater: 4.5/5 stars (based on 200+ reviews)

As you can see, Crain Kia of Fayetteville consistently receives high ratings across various review platforms. This suggests that the dealership is doing something right when it comes to customer satisfaction.

What Sets Crain Kia of Fayetteville Apart?

So, what sets Crain Kia of Fayetteville apart from other dealerships in the area? Here are a few things that stood out to us:

• Wide selection of inventory: Crain Kia of Fayetteville has a vast selection of new and used vehicles, including popular models like the Kia Optima and Kia Sorento.
• Competitive pricing: The dealership is known for offering competitive pricing on its vehicles, making it a great option for budget-conscious buyers.
• State-of-the-art facilities: Crain Kia of Fayetteville has a modern and well-maintained facility, complete with a comfortable waiting area and a fully-equipped service center.

Awards and Recognition

Crain Kia of Fayetteville has received several awards and recognition for its excellent customer service and sales performance. Some of these awards include:

• Kia Motors America's "Best of the Best" award: This award is given to dealerships that demonstrate exceptional sales performance, customer satisfaction, and community involvement.
• Google's "5-Star Dealer" award: This award is given to dealerships that have a 5-star rating on Google Reviews.

Common Praise and Criticisms

After reading through numerous reviews, we've identified some common praise and criticisms of Crain Kia of Fayetteville. Here's what we found:

• Praise: Many customers praised the dealership's staff for being friendly, knowledgeable, and helpful. Some reviewers also praised the dealership's competitive pricing and wide selection of inventory.
• Criticisms: Some reviewers criticized the dealership's service center, saying that it was slow to repair their vehicles. Others complained about the dealership's financing options, saying that they were not competitive.

Conclusion

In conclusion, Crain Kia of Fayetteville is a reputable dealership that consistently receives high ratings from customers. The dealership's staff is knowledgeable, friendly, and willing to go the extra mile to ensure a smooth buying experience. While there may be some criticisms of the dealership's service center and financing options, overall, Crain Kia of Fayetteville is a great option for anyone looking to buy a new or used vehicle in the Fayetteville area.

We encourage you to do your own research and read reviews from multiple sources to get a well-rounded understanding of what to expect from Crain Kia of Fayetteville. By doing so, you'll be able to make an informed decision and find the perfect vehicle for your needs.

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