Concentra Urgent Care Columbus Reviews And Ratings

Concentra Urgent Care Columbus is a popular medical facility that provides immediate attention to patients with non-life-threatening conditions. With several locations throughout Columbus, Ohio, Concentra Urgent Care has established itself as a reliable and efficient healthcare provider. In this article, we will delve into the reviews and ratings of Concentra Urgent Care Columbus, highlighting the strengths and weaknesses of this medical facility.

Overall Ratings

Concentra Urgent Care Columbus has received generally positive reviews from patients across various review platforms. On Google Reviews, the facility has an average rating of 4.2 out of 5 stars, based on over 1,300 reviews. Similarly, on Yelp, Concentra Urgent Care Columbus has a rating of 4 out of 5 stars, based on over 200 reviews.

Review Highlights

Many patients have praised Concentra Urgent Care Columbus for its efficient and prompt service. One patient noted, "I was in and out within 30 minutes, which was amazing considering I walked in without an appointment." Another patient appreciated the friendly staff, saying, "The staff was very friendly and made me feel comfortable during my visit."

However, some patients have expressed concerns about the facility's billing and insurance policies. One patient stated, "I was surprised to receive a bill for over $1,000 after my visit, which was not clearly explained to me beforehand." Another patient felt that the facility's insurance coverage was limited, saying, "They didn't accept my insurance, which was frustrating."

Services and Specialties

Concentra Urgent Care Columbus offers a range of medical services, including:

• Urgent care for non-life-threatening conditions such as colds, flu, and sprains
• Occupational medicine for workplace injuries and illnesses
• Physical therapy for rehabilitation and pain management
• Wellness services, including vaccinations and health screenings

The facility also has on-site laboratory and imaging services, which enable patients to receive prompt diagnoses and treatment.

Medical Staff and Qualifications

Concentra Urgent Care Columbus employs a team of board-certified physicians, nurse practitioners, and medical assistants. The medical staff has extensive experience in urgent care and occupational medicine, ensuring that patients receive high-quality care.

Facility and Equipment

Concentra Urgent Care Columbus has several locations throughout Columbus, each equipped with modern medical equipment and facilities. The facilities are designed to provide a comfortable and welcoming environment for patients, with amenities such as free Wi-Fi and flat-screen TVs.

Wait Times and Scheduling

Concentra Urgent Care Columbus offers convenient scheduling options, including online check-in and same-day appointments. Patients can also walk in without an appointment, although wait times may vary depending on the location and time of day.

Insurance and Billing

Concentra Urgent Care Columbus accepts a range of insurance plans, including major providers such as Anthem, Aetna, and UnitedHealthcare. However, patients should verify their insurance coverage before visiting the facility, as some plans may have limitations or exclusions.

Billing and Payment Options

Concentra Urgent Care Columbus offers flexible billing and payment options, including online bill pay and financing plans. Patients can also contact the facility's billing department to discuss payment arrangements or ask questions about their bill.

Conclusion

Concentra Urgent Care Columbus is a reputable medical facility that provides efficient and high-quality care to patients with non-life-threatening conditions. While some patients have expressed concerns about billing and insurance policies, the facility's overall ratings and reviews suggest a positive experience for most patients.

If you are in need of urgent care services in Columbus, Ohio, Concentra Urgent Care Columbus is definitely worth considering. With its convenient locations, modern facilities, and experienced medical staff, this facility is well-equipped to provide the care you need.

We encourage you to share your own experiences and reviews of Concentra Urgent Care Columbus in the comments below. Your feedback can help others make informed decisions about their healthcare needs.