Common Wealth Health Scranton Hospital Reviews And Ratings

As the largest healthcare provider in Northeastern Pennsylvania, Commonwealth Health Scranton Hospital has been serving the community for over a century. With a strong reputation for providing high-quality patient care, the hospital has become a trusted name in the region. But what do patients and families really think about their experiences at Commonwealth Health Scranton Hospital? In this article, we'll delve into the hospital's reviews and ratings to give you a comprehensive understanding of its strengths and weaknesses.

Understanding Hospital Ratings and Reviews

Hospital ratings and reviews are crucial in helping patients make informed decisions about their healthcare. These ratings often reflect the quality of care, patient satisfaction, and overall experience at a hospital. There are several organizations that provide hospital ratings, including Leapfrog, Healthgrades, and the Centers for Medicare and Medicaid Services (CMS). These organizations use a combination of metrics, such as patient outcomes, safety protocols, and patient satisfaction surveys, to assign ratings to hospitals.

Commonwealth Health Scranton Hospital Ratings

Commonwealth Health Scranton Hospital has received various ratings from different organizations. Here are some of its notable ratings:

• Leapfrog Hospital Safety Grade: A (2022)
• Healthgrades: 4.5/5 stars (based on 1,200+ reviews)
• CMS: 4/5 stars (based on 2022 data)
• Joint Commission Accreditation: Accredited (2022)

While these ratings are subject to change, they provide a general snapshot of the hospital's performance.

Patient Reviews and Feedback

Patient reviews and feedback are essential in understanding the overall experience at Commonwealth Health Scranton Hospital. Here are some common themes and comments from patients and families:

• Quality of care: Many patients praised the hospital's medical staff, citing their kindness, compassion, and expertise.
• Communication: Some patients reported that communication with their healthcare team was excellent, while others felt that it could be improved.
• Wait times: A few patients mentioned that wait times in the emergency department were long, but most agreed that the care was worth the wait.

Some quotes from patient reviews:

• "The nurses and doctors were amazing! They took the time to explain everything and made me feel comfortable during my stay." (Healthgrades review)
• "I was impressed with the hospital's cleanliness and organization. The staff was friendly and helpful." (CMS review)
• "I had a great experience at Scranton Hospital. The medical staff was knowledgeable and caring." (Leapfrog review)

Services and Specialties

Commonwealth Health Scranton Hospital offers a wide range of services and specialties, including:

• Emergency Department: A Level II Trauma Center with 24/7 emergency care
• Cardiovascular Services: Advanced cardiac care, including heart surgery and catheterization
• Cancer Services: Comprehensive cancer treatment, including radiation oncology and infusion therapy
• Neurosciences: Advanced neurological care, including stroke care and neurosurgery

Awards and Recognition

Commonwealth Health Scranton Hospital has received several awards and recognition for its quality care and services. Some notable achievements include:

• America's 100 Best Hospitals: Awarded by Healthgrades (2022)
• Top Performer on Key Quality Measures: Recognized by The Joint Commission (2022)
• Stroke Gold Plus Quality Achievement Award: Awarded by the American Heart Association (2022)

Conclusion

Commonwealth Health Scranton Hospital has a strong reputation for providing high-quality patient care in Northeastern Pennsylvania. While there may be areas for improvement, patient reviews and ratings suggest that the hospital excels in many areas, including quality of care, communication, and services. As with any hospital, it's essential to do your research and weigh the pros and cons before making a decision about your care.

We invite you to share your own experiences and feedback about Commonwealth Health Scranton Hospital in the comments below. Your input can help others make informed decisions about their healthcare.