Colonial Marble And Granite Reviews: Honest Customer Feedback

In today's world, remodeling a kitchen or bathroom can be a daunting task, especially when it comes to selecting the perfect countertop material. With so many options available, it's easy to get overwhelmed by the numerous choices, prices, and reviews. One company that has gained significant attention in the market is Colonial Marble and Granite. But what do their customers really think about their products and services? In this article, we'll delve into Colonial Marble and Granite reviews to provide you with an honest and comprehensive overview of their customer feedback.

When it comes to home improvement projects, it's essential to choose a reputable and reliable supplier to ensure that your renovation goes smoothly. Colonial Marble and Granite has been in the business for over two decades, providing high-quality natural stone products to homeowners and contractors alike. But don't just take their word for it – let's take a closer look at what their customers have to say.

Customer Satisfaction: A Closer Look

To get a better understanding of Colonial Marble and Granite's customer satisfaction, we'll examine various review platforms, including Google, Yelp, and Houzz. These websites provide a comprehensive overview of customer feedback, allowing us to gauge the company's strengths and weaknesses.

On Google Reviews, Colonial Marble and Granite has an impressive 4.5-star rating out of 5, based on over 200 reviews. Customers praise the company's excellent customer service, professional installation team, and high-quality products. One reviewer noted, "From the initial consultation to the final installation, the team at Colonial Marble and Granite was outstanding. Their attention to detail and commitment to customer satisfaction are truly exceptional."

On Yelp, the company has a 4-star rating out of 5, based on over 50 reviews. While some customers have reported issues with communication and scheduling, many reviewers praise the company's competitive pricing, extensive product selection, and skilled craftsmen.

Product Quality and Selection

Colonial Marble and Granite offers a vast selection of natural stone products, including granite, marble, quartz, and soapstone. Customers rave about the company's high-quality products, which are sourced from reputable suppliers around the world.

One reviewer noted, "We were blown away by the vast selection of granite slabs at Colonial Marble and Granite. The quality of the material was exceptional, and the staff was knowledgeable and helpful in guiding us through the selection process."

Installation and Customer Service

The installation process is a critical aspect of any home improvement project. Colonial Marble and Granite's installation team has received praise from customers for their professionalism, efficiency, and attention to detail.

One reviewer stated, "The installation team was outstanding. They arrived on time, worked efficiently, and left our home spotless. We couldn't be happier with the final result."

Challenges and Areas for Improvement

While Colonial Marble and Granite has received overwhelmingly positive reviews, some customers have reported issues with communication and scheduling. A few reviewers noted that the company's phone system can be difficult to navigate, and some have experienced delays in scheduling installations.

However, it's worth noting that the company has made significant efforts to address these concerns, implementing new phone systems and scheduling software to improve communication and efficiency.

Colonial Marble and Granite: A Company Overview

History and Mission

Colonial Marble and Granite was founded over 20 years ago with a mission to provide high-quality natural stone products and exceptional customer service to homeowners and contractors. The company has since grown to become one of the leading suppliers of natural stone products in the region.

Products and Services

Colonial Marble and Granite offers a vast selection of natural stone products, including granite, marble, quartz, and soapstone. The company provides a range of services, including fabrication, installation, and maintenance.

Certifications and Awards

Colonial Marble and Granite is certified by the National Kitchen and Bath Association (NKBA) and the Marble Institute of America (MIA). The company has also received several awards for its commitment to quality and customer satisfaction.

What Sets Colonial Marble and Granite Apart

Commitment to Quality

Colonial Marble and Granite is committed to providing the highest quality natural stone products and exceptional customer service. The company's team of experts is dedicated to ensuring that every customer receives personalized attention and support throughout the remodeling process.

Sustainability

Colonial Marble and Granite is committed to sustainability, sourcing natural stone products from reputable suppliers who adhere to environmentally responsible practices.

Community Involvement

The company is actively involved in the local community, supporting various charitable organizations and participating in local events.

Conclusion: Making an Informed Decision

When it comes to selecting a supplier for your home improvement project, it's essential to do your research and read reviews from multiple sources. While no company is perfect, Colonial Marble and Granite has consistently demonstrated a commitment to quality, customer satisfaction, and sustainability.

If you're considering Colonial Marble and Granite for your next project, we hope this article has provided you with valuable insights into the company's strengths and weaknesses. Remember to do your research, ask questions, and request references to ensure that you make an informed decision.