Broughton Hospital Reviews And Ratings Revealed

Broughton Hospital is a psychiatric hospital located in Morganton, North Carolina, United States. It has been providing mental health services to patients for over 100 years. With a long history of serving the community, the hospital has garnered a reputation that is reflected in its reviews and ratings. In this article, we will delve into the reviews and ratings of Broughton Hospital to give you a comprehensive understanding of the quality of care it provides.

What is Broughton Hospital?

Broughton Hospital is a 422-bed psychiatric hospital that provides a range of mental health services to patients. It is one of the largest psychiatric hospitals in the state of North Carolina and is accredited by The Joint Commission. The hospital offers various programs and services, including inpatient and outpatient treatment, emergency services, and specialized programs for children, adolescents, and adults.

Services Offered at Broughton Hospital

Broughton Hospital provides a wide range of services to patients, including:

• Inpatient treatment: The hospital offers inpatient treatment programs for patients who require intensive care and supervision.
• Outpatient treatment: Broughton Hospital provides outpatient treatment programs for patients who do not require hospitalization.
• Emergency services: The hospital has an emergency department that is open 24/7 to provide immediate care to patients in crisis.
• Specialized programs: Broughton Hospital offers specialized programs for children, adolescents, and adults, including programs for substance abuse treatment and cognitive behavioral therapy.

Broughton Hospital Reviews

Reviews of Broughton Hospital are mixed, with some patients and families reporting positive experiences and others expressing dissatisfaction. Here are some reviews from various sources:

• "I was a patient at Broughton Hospital for several weeks, and I was impressed with the care I received. The staff was kind and compassionate, and the therapy programs were helpful." - Google review
• "I took my son to Broughton Hospital for treatment, and I was disappointed with the care he received. The staff seemed overwhelmed, and the therapy programs were not effective." - Yelp review
• "I have been a patient at Broughton Hospital several times, and I have always received excellent care. The staff is knowledgeable and caring, and the hospital is clean and comfortable." - Healthgrades review

Ratings of Broughton Hospital

Broughton Hospital has received ratings from various sources, including:

• Healthgrades: 3.5/5 stars
• Yelp: 2.5/5 stars
• Google: 3.4/5 stars
• Joint Commission: Accredited

Staff and Credentials

Broughton Hospital has a team of experienced and credentialed staff, including:

• Psychiatrists: The hospital has a team of board-certified psychiatrists who provide medical care and supervision.
• Therapists: Broughton Hospital has a team of licensed therapists who provide individual and group therapy.
• Nurses: The hospital has a team of registered nurses who provide nursing care and support.
• Support staff: Broughton Hospital has a team of support staff, including social workers, activities therapists, and mental health technicians.

Education and Training

Broughton Hospital provides education and training programs for staff, including:

• Continuing education: The hospital provides continuing education programs for staff to stay current with the latest research and best practices.
• Training programs: Broughton Hospital offers training programs for staff, including programs on crisis intervention and de-escalation techniques.

Facilities and Amenities

Broughton Hospital has a range of facilities and amenities, including:

• Patient rooms: The hospital has private and semi-private patient rooms that are equipped with amenities such as TVs and telephones.
• Therapy rooms: Broughton Hospital has therapy rooms that are equipped with amenities such as whiteboards and comfortable seating.
• Activity rooms: The hospital has activity rooms that are equipped with amenities such as games and puzzles.
• Outdoor spaces: Broughton Hospital has outdoor spaces that are available for patients to use, including a courtyard and a walking trail.

Dining and Nutrition

Broughton Hospital provides meal services to patients, including:

• Cafeteria: The hospital has a cafeteria that serves meals and snacks.
• Room service: Broughton Hospital offers room service to patients who are unable to leave their rooms.
• Dietary services: The hospital has a team of registered dietitians who provide dietary services to patients.

Insurance and Billing

Broughton Hospital accepts a range of insurance plans, including:

• Medicare
• Medicaid
• Private insurance
• Self-pay

The hospital also offers financial assistance programs to patients who are unable to pay for their care.

Billing and Insurance Questions

Broughton Hospital has a team of billing and insurance specialists who are available to answer questions and provide assistance with billing and insurance.

Conclusion

Broughton Hospital is a psychiatric hospital that provides a range of mental health services to patients. While reviews of the hospital are mixed, it has a team of experienced and credentialed staff, and it offers a range of facilities and amenities. If you or a loved one is in need of mental health services, Broughton Hospital may be a good option to consider.

We encourage you to share your experiences with Broughton Hospital in the comments below. Your feedback can help others make informed decisions about their care.