5 Ways To Fix Amazon Not Showing Number Of Reviews

Amazon reviews play a crucial role in shaping customer purchasing decisions, and sellers rely on them to gauge their product's performance. However, some users may encounter an issue where Amazon is not showing the number of reviews for a product. This can be frustrating, especially for sellers who want to monitor their product's reputation and for customers who want to make informed purchasing decisions.

Fortunately, there are several ways to fix this issue, and we'll explore five of them in this article. Before we dive into the solutions, let's understand why this issue might occur in the first place.

Why is Amazon Not Showing the Number of Reviews?

There are several reasons why Amazon might not be showing the number of reviews for a product. Some possible explanations include:

• Technical issues: Amazon's system may be experiencing technical difficulties, causing the review count to not display correctly.
• New product listings: If a product is newly listed, it may take some time for the review count to appear.
• Product variations: If a product has multiple variations (e.g., different sizes or colors), the review count may not display correctly.
• Browser or device issues: The issue may be specific to a particular browser or device.

Now that we've explored some possible reasons why Amazon might not be showing the number of reviews, let's move on to the solutions.

Solution 1: Check for Technical Issues

Before trying any other solutions, it's essential to check if Amazon's system is experiencing any technical issues. You can do this by:

• Checking Amazon's status page: Visit Amazon's status page to see if there are any reported issues with the review system.
• Trying a different browser: Try accessing the product page using a different browser to see if the issue persists.
• Clearing browser cache: Clear your browser cache and cookies to ensure you're getting the latest version of the product page.

How to Clear Browser Cache

To clear your browser cache, follow these steps:

• Google Chrome: Press Ctrl + Shift + R (Windows/Linux) or Command + Shift + R (Mac) to reload the page. Then, click the three dots in the top right corner, select "More tools," and click "Clear browsing data."
• Mozilla Firefox: Press Ctrl + Shift + R (Windows/Linux) or Command + Shift + R (Mac) to reload the page. Then, click the three horizontal lines in the top right corner, select "Library," and click "History" > "Clear Recent History."
• Safari: Press Command + Option + R (Mac) to reload the page. Then, click "Safari" in the top menu bar, select "Preferences," and click "Advanced" > "Show Develop menu in menu bar." Then, click "Develop" > "Empty Caches."

Solution 2: Check Product Variations

If a product has multiple variations, the review count may not display correctly. To resolve this issue:

• Check the product page: Ensure that you're viewing the correct product variation.
• Use the "See all reviews" button: Click the "See all reviews" button to view all reviews for the product, including those for different variations.

How to Find the "See all reviews" Button

To find the "See all reviews" button, follow these steps:

• Desktop: Scroll down to the "Customer Reviews" section and click the "See all reviews" button.
• Mobile: Tap the "Customer Reviews" tab and then tap the "See all reviews" button.

Solution 3: Try a Different Device

If the issue persists, try accessing the product page using a different device. This can help determine if the issue is specific to a particular device or browser.

How to Access Amazon on a Different Device

To access Amazon on a different device, follow these steps:

• Mobile device: Download and install the Amazon mobile app, or access the Amazon website using a mobile browser.
• Tablet or laptop: Access the Amazon website using a different browser or device.

Solution 4: Check for Browser Extensions

Browser extensions can sometimes interfere with Amazon's review system. To resolve this issue:

• Disable browser extensions: Disable any browser extensions that may be interfering with Amazon's review system.
• Try a different browser: Try accessing the product page using a different browser.

How to Disable Browser Extensions

To disable browser extensions, follow these steps:

• Google Chrome: Click the three dots in the top right corner, select "More tools," and click "Extensions." Then, toggle off any extensions that may be interfering with Amazon's review system.
• Mozilla Firefox: Click the three horizontal lines in the top right corner, select "Add-ons," and click "Extensions." Then, toggle off any extensions that may be interfering with Amazon's review system.

Solution 5: Contact Amazon Customer Support

If none of the above solutions work, it's time to contact Amazon customer support. They can help resolve the issue and provide additional assistance.

How to Contact Amazon Customer Support

To contact Amazon customer support, follow these steps:

• Visit the Amazon help page: Go to the Amazon help page and click "Contact Us."
• Select your issue: Select the issue you're experiencing and follow the prompts to contact Amazon customer support.

We hope these solutions have helped you fix the issue of Amazon not showing the number of reviews. If you have any further questions or concerns, please don't hesitate to ask.

We'd love to hear from you! If you have any questions or need further assistance, please leave a comment below. Don't forget to share this article with your friends and family who may be experiencing the same issue.