Air Senegal Reviews: 5 Ways To Know Before Flying

As the national airline of Senegal, Air Senegal has been making waves in the aviation industry with its modern fleet and expanding route network. However, like any airline, it's essential to do your research before booking a flight. In this article, we'll delve into five crucial aspects of Air Senegal reviews to help you make an informed decision.

Flight Experience and Onboard Services

Air Senegal has invested heavily in its fleet, comprising modern Airbus A319, A321, and A330 aircraft. According to passenger reviews, the airline's seats are comfortable, with ample legroom in economy class. However, some travelers have noted that the seats could be more cushioned.

In terms of onboard services, Air Senegal offers a range of meal options, including traditional Senegalese cuisine. The airline's menu has received positive reviews, with passengers praising the flavors and presentation. However, some travelers have noted that the portion sizes could be more generous.

On the entertainment front, Air Senegal's fleet is equipped with modern in-flight entertainment systems, offering a selection of movies, TV shows, and music. However, some passengers have reported that the system can be slow to respond at times.

Air Senegal's Flight Experience: Pros and Cons

Pros:

• Modern and comfortable seats
• Delicious meal options
• Wide selection of in-flight entertainment

Cons:

• Seats could be more cushioned
• Portion sizes could be more generous
• In-flight entertainment system can be slow to respond

Check-in, Baggage, and Punctuality

Air Senegal's check-in process has received mixed reviews. Some passengers have reported smooth and efficient check-in experiences, while others have noted long queues and delays.

Regarding baggage, Air Senegal's policy allows economy class passengers to check in one piece of luggage weighing up to 23kg, while business class passengers can check in two pieces weighing up to 32kg each. However, some passengers have reported issues with baggage handling, including lost or damaged luggage.

In terms of punctuality, Air Senegal has a relatively good track record. According to flight data, the airline's on-time performance rate is around 80%, which is above the industry average.

Air Senegal's Check-in, Baggage, and Punctuality: Pros and Cons

Pros:

• Smooth check-in experiences for some passengers
• Generous baggage allowance
• Good on-time performance rate

Cons:

• Long queues and delays during check-in for some passengers
• Issues with baggage handling

Cabin Crew and Customer Service

Air Senegal's cabin crew has received overwhelmingly positive reviews. Passengers have praised their friendly and attentive nature, with many noting that they go above and beyond to ensure a comfortable flight experience.

However, some passengers have reported issues with customer service on the ground. Some have noted that the airline's customer service team can be slow to respond to queries and concerns.

Air Senegal's Cabin Crew and Customer Service: Pros and Cons

Pros:

• Friendly and attentive cabin crew
• Willingness to go above and beyond to ensure a comfortable flight experience

Cons:

• Slow response times from customer service team

Air Senegal's Route Network and Destinations

Air Senegal operates a relatively small route network, with destinations in West Africa, Europe, and the Americas. However, the airline has been expanding its network in recent years, with new routes added to destinations such as Paris and New York.

According to passenger reviews, Air Senegal's route network is convenient for travelers looking to explore West Africa. However, some passengers have noted that the airline's limited route network can make it difficult to connect to other destinations.

Air Senegal's Route Network and Destinations: Pros and Cons

Pros:

• Convenient route network for West Africa
• Expanding route network with new destinations

Cons:

• Limited route network can make it difficult to connect to other destinations

Air Senegal's Safety Record and Accreditations

Air Senegal has a relatively good safety record, with no major incidents reported in recent years. The airline has also received several accreditations, including IOSA certification and a 4-star rating from Skytrax.

However, some passengers have noted that the airline's safety procedures can be inconsistent, with some flights not following standard safety protocols.

Air Senegal's Safety Record and Accreditations: Pros and Cons

Pros:

• Good safety record with no major incidents
• IOSA certification and 4-star rating from Skytrax

Cons:

• Inconsistent safety procedures on some flights

In conclusion, Air Senegal is a solid choice for travelers looking for a modern and comfortable flight experience. While the airline has its drawbacks, including inconsistent safety procedures and limited route network, its strengths far outweigh its weaknesses. With its friendly cabin crew, delicious meal options, and good on-time performance rate, Air Senegal is definitely worth considering for your next flight.

We invite you to share your own experiences with Air Senegal in the comments below. Have you flown with the airline before? What were your impressions? Let us know!